Camesha S. Meredith
Little Rock,AR
Summary
Results-driven professional skilled in relationship management and independent leadership. Capable of navigating unforeseen challenges while prioritizing multiple tasks effectively. Committed to delivering exceptional support to teams with a strong focus on accuracy and adaptability. Positive attitude and strong work ethic enhance overall performance.
Overview
23
23
years of professional experience
Work History
Assistant Director
Kidz Zone Learning Center
Little Rock, AR
05.2022 - Current
- Managed data entry of staff hours in QuickBooks for timely payroll processing.
- Monitored and recorded vendor expenses to support financial management.
- Communicated with staff and parents via email to relay important updates.
- Created spreadsheets organizing meals and menus for daily feeding initiatives.
Donation Processor
Heifer Project International
Little Rock, AR
11.2021 - 04.2022
- Provided outstanding customer service to both internal and external stakeholders.
- Executed sorting, coding, scanning, batching, indexing, and data entry for donations from mailroom.
- Assisted with processing over 1.1 million pieces of educational and fundraising materials.
- Addressed discrepancies by following established escalation protocols.
- Upheld rigorous production and quality standards throughout operations.
- Engaged with customers professionally, listening attentively and offering tailored solutions.
- Sustained compliance with quality assurance measures at all times.
- Demonstrated advanced technology skills in a completely automated, paperless workflow setting.
Customer Service Representative
Rock Family Dental
Little Rock
07.2021 - 11.2021
- Utilized Denticon and Greyfinch to schedule dental and orthodontist appointments for all age groups.
- Engaged with clinics through various channels for timely assistance.
- Conducted insurance verifications for patients in Ortho Insurance database.
- Processed orthodontic payments in Greyfinch efficiently.
Clerical Support Associate
Staffmark Staffing Agency
Little Rock, AR
11.2015 - 12.2019
- Facilitated assignment completion through extensive clerical support.
- Performed precise data entry tasks to ensure data integrity.
- Enhanced patient and employee interactions by delivering excellent customer service.
- Oversaw receptionist responsibilities, contributing to smooth daily operations.
Data Entry Clerk
Maximus
Little Rock, AR
03.2013 - 10.2015
- Supported supervisor and staff in executing new hire processes effectively.
- Addressed inquiries via written communication and telephone regarding new hire status.
- Verified data accuracy by comparing it with source documents to correct discrepancies.
- Assisted in compiling and sending letters to employers as needed.
- Exceeded benchmarks for customer service and data entry performance regularly.
- Documented reject records and created reports for supervisory oversight.
- Consistently ranked within top five Data Entry Operators in New Hire department.
Administrative Assistant
Carelink Health Care Services
North Little Rock, AR
11.2009 - 01.2013
- Handled incoming calls on a 10-line switchboard, ensuring timely responses.
- Utilized Excel and Access for effective data analysis and reporting.
- Communicated regularly with field employees to support operations.
- Resolved customer service issues and addressed client concerns efficiently.
- Reviewed complaints related to payroll and client services for swift resolution.
Patient Account Specialist Internship
Dr. John W. Baker
Little Rock, AR
05.2007 - 06.2008
- Utilized CPT and ICD-9 codes to research denials and unpaid claims efficiently.
- Conducted thorough reviews of aging accounts for timely resolution.
- Managed posting of payments and charges alongside claim submissions.
- Accumulated 160 hours of internship, enhancing practical skills in the field.
Customer Service Representative/ Data Entry Op
Policy Studies
Little Rock, AR
08.2002 - 08.2006
- Supported supervisor and staff with new hire operations, enhancing efficiency in onboarding procedures.
- Managed written and telephone requests for new hire information, delivering prompt responses.
- Operated data entry devices to input paper and electronic records, detecting and correcting inaccuracies.
- Achieved and surpassed data entry and customer service objectives consistently.
- Developed reports from maintained reject records for supervisory analysis.
Education
Medical Insurance And Coding
Ultimate Medical Academy
Clearwater, FLNo Degree - Business Management
Pulaski Technical College
North Little RockDiploma - Medical Coding and Billing
Remington College
Little Rock, Arkansas05.2007
Skills
Project management and initiative development
Cross-departmental collaboration
Confidential information handling
Organizational and conflict resolution skills
Medical terminology expertise
Insurance verification and scheduling
Quality assurance and technical support
Regulatory interpretation and decision-making
Analytical thinking and operational planning
Personal Information
Timeline
Assistant Director
Kidz Zone Learning Center
05.2022 - Current
Donation Processor
Heifer Project International
11.2021 - 04.2022
Customer Service Representative
Rock Family Dental
07.2021 - 11.2021
Clerical Support Associate
Staffmark Staffing Agency
11.2015 - 12.2019
Data Entry Clerk
Maximus
03.2013 - 10.2015
Administrative Assistant
Carelink Health Care Services
11.2009 - 01.2013
Patient Account Specialist Internship
Dr. John W. Baker
05.2007 - 06.2008
Customer Service Representative/ Data Entry Op
Policy Studies
08.2002 - 08.2006
Medical Insurance And Coding
Ultimate Medical Academy
No Degree - Business Management
Pulaski Technical College
Diploma - Medical Coding and Billing
Remington College