Cami Rodriguez

• Assisted in training new phlebotomy technicians to new workers, sharing expertise and best practices to ensure high-quality performance.
• Encouraged good workflow for the phlebotomy team.
• Completed proper sanitation and cleaning of equipment and work areas between patients.
• Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
• Skilled at working independently and collaboratively in a team environment.

• Patient service representative learning skills of customer service and creating a friendly, efficient environment.
• Provided professional clinical phlebotomy practices for all age groups pediatrics to geriatrics.
• Served as a reliable source of information for patients and co-workers regarding appointment scheduling, insurance coverage inquiries, and general office policies and basic lab procedures.
• Applied administrative knowledge and courtesy to explain procedures and services to patients.
• Filed and maintained patient records in accordance with HIPAA regulations.
• Assisted patients whilst checking in.

Beginning my phlebotomy career I learned to process and handle specimens.

• Collected labs from people of all ages, newborns to geriatric.
• Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
• Packaged and shipped specimens to different labs daily.
• Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
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• A company similar to Amazon worked a assembly line and stocked inventory.
• Understanding dietary supplements.