Monique Tomlin
Summary
To obtain a position where my skills and experience will be an asset to the company while serving the community. Experienced and motivated phlebotomist in venipuncture, capillary puncture, and special sample collections. Skilled in accurately collecting specimens for a timely diagnostic turnaround. Proficient representative that provides data entry and customer service skill set. Communicates efficiently and effectively with physicians and medical personnel. A team player whom is responsible, reliable, resourceful with good interpersonal skills, and strong attention to detail.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Patient Service Representative II/ Phlebotomist
Quest Diagnostics
Edmond, OK
04.2016 - Current
- Provide quality customer service, complete daily logs, print results for doctors, perform venipuncture and capillary draws, follow all policies, procedures, and guidelines, collect and input patient info including demographics and insurance, collect payment, identify patient, collect specimens in proper tubes and correct order of draw, label tubes appropriately
- Identified patients using proper procedures prior to specimen collection.
- Verify all pt information
- Provided education and instruction to patients about the procedure process.
- Provided assistance in training new phlebotomists on proper technique and protocol.
- Prepared and packaged specimens for courier transport.
- Adhered to safety regulations regarding handling of biohazardous materials.
Retail Sales Associate
The Children's Place
Oklahoma City, OK
11.2015 - 04.2016
- Greet customers, answer customers questions, provide outstanding customer service, stock/restock merchandise, count monies, walk the floors, making sure of cleanliness and neatness
- Operated point-of-sale systems accurately to process payments from customers.
- Completed transactions in an efficient manner while providing excellent customer service.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Maintained knowledge of sales and promotions, return policies and security practices.
Teacher Assistant II
EDMOND PUBLIC SCHOOLS
Edmond, OK
08.2015 - 04.2016
- Shadow student with disabilities, keep student focused and on task, follow students IEP, implement behavior plan, basic clerical duties, supervise students, communicate with teachers in regards to student's needs and behavior/disciplinary actions, use positive reinforcements
- Participated in professional development workshops related to teaching methods or curriculum changes.
- Instructed and monitored students in use and care of equipment and materials.
- Maintained a safe learning environment for all students by adhering to safety protocols and procedures.
Inclusion Aide
Panama Buena Vista Union School District
Bakersfield, CA
11.2005 - 05.2015
- Work with students who have disabilities, individually and in small group settings, provides instructional and clerical support for teachers and/or office staff, answer phones, filing and utilization of office machines, grade homework and test papers, input data in grade book and online system, prep art projects
Education
High school diploma -
Skills
- Certified Phlebotomist
- Quality Control
- Specimen Preparation
- Sanitation and Sterilization
- Blood Collection
- Infection Control
- General Office Skills
- Clerical Support
- Patient Care
- Patient Intake
- HIPPA
- Office Administration
- Customer Service
- Experience Working With Students
- Paperwork Processing
- Student Supervision
- Classroom Support
- Special Education Support
Certification
Certified Phlebotomy Technician I, 07/01/18, 07/01/23, Cpt-02010059
Timeline
Patient Service Representative II/ Phlebotomist
Quest Diagnostics
04.2016 - Current
Retail Sales Associate
The Children's Place
11.2015 - 04.2016
Teacher Assistant II
EDMOND PUBLIC SCHOOLS
08.2015 - 04.2016
Inclusion Aide
Panama Buena Vista Union School District
11.2005 - 05.2015