Cami Van Gerwen
Saltillo,TX
Summary
Experienced with small business management, focusing on operational efficiency, customer satisfaction, and team leadership. Utilizes strategic planning and resource management to ensure business growth and sustainability. Track record of fostering collaborative environments and delivering consistent results.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
14
14
years of professional experience
Work History
Small Business Owner
Saltillo Store
Saltillo, TX
05.2020 - 12.2025
- Developed effective inventory management systems to streamline stock control and reduce waste.
- Implemented targeted marketing strategies to enhance brand visibility and attract new customers.
- Established strong vendor relationships to negotiate favorable terms and ensure quality product supply.
- Trained and mentored staff to improve service delivery and foster a collaborative team environment.
- Oversaw daily operations, ensuring compliance with regulations and maintaining high safety standards.
Sales Manager
Verizon Wireless
Tyler, TX
01.2014 - 10.2018
- Led sales team to exceed targets through strategic planning and performance management.
- Developed training programs to enhance team product knowledge and customer engagement skills.
- Analyzed market trends to refine sales strategies and optimize service offerings.
- Fostered relationships with key clients, increasing customer retention and satisfaction rates.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
Waitress
Wingnutz
Elizabeth, CO
09.2011 - 02.2013
- Delivered exceptional customer service in fast-paced dining environment.
- Managed food and beverage orders efficiently, ensuring accuracy and timeliness.
- Trained new staff on menu items and service protocols to enhance team performance.
- Collaborated with kitchen staff to coordinate timely meal preparation and delivery.
- Handled cash transactions and maintained accurate financial records throughout shifts.
- Resolved customer complaints swiftly, improving overall dining experience satisfaction.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Used cash registers and credit card machines to cash out customers.
Education
Certificate - Phlebotomy
Tyler Junior College
Tyler, TX08-2017
Certificate - EMT-B
Pikes Peak Community College
Colorado Springs, CO08-2010
High School Diploma -
Big Sandy High School
Simla, CO05-2010
Skills
- Small business operations
- Planning and execution
- Vendor relations
- Business marketing
- Business management and development
- Financial management
- Budget management
- Staff hiring
- Payroll administration
- Decision-making
Timeline
Small Business Owner
Saltillo Store
05.2020 - 12.2025
Sales Manager
Verizon Wireless
01.2014 - 10.2018
Waitress
Wingnutz
09.2011 - 02.2013
Certificate - Phlebotomy
Tyler Junior College
Certificate - EMT-B
Pikes Peak Community College
High School Diploma -
Big Sandy High School