Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions.
Overview
5
5
years of professional experience
Work History
Pharmacy Technician
Central Pharmacy
West New York, NJ
11.2019 - Current
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
Counted and labeled prescriptions with correct item and quantity.
Stocked, labeled and inventoried medication to keep accurate records.
Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
Entered and processed patients' prescriptions into internal system.
Maintained proper drug storage procedures, registries, and records for controlled drugs.
Collected co-payments or full payments from customers.
Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
Counted, measured, and compounded medications following standard procedures.
Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
Reviewed and verified customer information and insurance provider information.
Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
Physical Therapist Assistant
Therapro
Jersey City, NJ
09.2017 - 11.2019
Documented each patient case with updates in computer system.
Planned individually-designed treatment programs to restore, maintain and improve physical functioning, alleviate pain and prevent disability.
Followed all HIPAA rules and regulations regarding patient confidentiality.
Communicated with physicians to provide updates on patient care.
Assessed treatment plans and made adjustments for maximum benefits.
Scheduled patient appointments to meet treatment requirements and provide quality care.
Answered questions from patients via email, phone and in person.
Worked in acute care setting and created individualized exercise programs for patients.
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Maintained energy and enthusiasm in fast-paced environment.
Education
Certificate - Massage Therapy
ORI Health And Healing Center
Union City, NJ
2017
GED -
Gerardo Abreu Fontan
La Habana, Cuba
2015
Skills
Team-building
Decision-Making
Flexible and Adaptable
Active Listening
Multitasking Abilities
Self-Motivated
Attention to Detail
Problem-Solving
Excellent Communication
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Pharmacy Technician
Central Pharmacy
11.2019 - Current
Physical Therapist Assistant
Therapro
09.2017 - 11.2019
Certificate - Massage Therapy
ORI Health And Healing Center
GED -
Gerardo Abreu Fontan
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