Hi, I’m
Camila Da Silva
San Diego,CA
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. As a bilingual professional, I believe that having a professional with this ability, will make some customers identify more with this company, thus creating an emotional bond between company and customer.
Overview
1
year of professional experience
Work History
McDonald's
Cashier Assistant Manager
12.2022 - Current
Job overview
- Monitored inventory to keep store stocked with necessary items and avoid running out of in-demand products.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Assisted customers in need to promote pleasant shopping experiences and encourage return business.
- Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.
Brick And Bell
Food and Beverage Cashier
11.2021 - 12.2022
Job overview
- Replaced CO2 tanks and soda syrups when depleted.
- Demonstrated excellent multitasking skills, balancing customer orders and requests to maintain satisfaction.
- Cleaned and organized condiment and beverage stations to maintain tidiness.
- Resolved customer complaints independently or with aid of supervisor.
- Engaged customers to help create superior food and beverage experience.
- Provided beverage cups and condiments to increase customer convenience
- Collected trash and empty trays from empty tables to maintain clean and tidy dining area.
Education
Grossmont CollegeEl Cajon, CA
Associate Degree in Hospitality
06.2024
Skills
- Customer Service
- Team Training
- Employee Scheduling
- Team Leadership
- Cash Handling and Security
- Maintaining Clean Work Areas
- Cost Control
- Employee Management
Languages
Portuguese
Native or Bilingual
English
Professional Working
Spanish
Limited Working
Timeline
Cashier Assistant Manager
McDonald's
12.2022 - Current
Food and Beverage Cashier
Brick And Bell
11.2021 - 12.2022
Grossmont College
Associate Degree in Hospitality
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