Attentive receptionist with excellent work ethic and positive demeanor. Polished in attending to phone calls and updating calendars and schedules. Organized and dedicated with several years of hands-on experience in flexible roles.
Overview
5
5
years of professional experience
Work History
Receptionist
Great Clips Hair Salon
Orlando
02.2023 - Current
Greeted visitors and provided assistance to enhance overall experience.
Delivered excellent customer service while interacting with internal and external customers.
Maintained a tidy reception area by organizing materials and arranging furniture.
Updated and recorded client information to ensure accurate account management.
Executed data entry tasks accurately across various computer systems.
Processed customer payments using cash registers or point-of-sale terminals per company policies.
Supported special projects assigned by management as needed.
Server
Olaf's Restaurant and Bar
Clifton
10.2020 - 06.2021
Delivered exceptional customer service to ensure satisfaction with a high volume of guests.
Upsold drink specials to enhance guest experience and increase profitability.
Managed customer inquiries, resolving issues promptly and professionally.
Collaborated with kitchen staff for timely delivery of orders.
Processed cash transactions accurately and efficiently at POS terminals.
Trained new servers on menu items and service standards to uphold quality.
Maintained cleanliness of tables and bar area throughout shifts.
Executed opening and closing duties, including setting up dining area and restocking supplies.