Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Camila Ferreira Anastacio

Tampa,FL

Summary

With a proven track record in all my work, moving between Spain and the United States, I excel in human resources management and interpersonal communication, adeptly enhancing team performance and client satisfaction.ion. My expertise spans from leading life skills workshops to optimizing telecommunications solutions, showcasing my ability to multitask and drive results in fast-paced environments.

Overview

7
7
years of professional experience

Work History

Server Manager

Mila miami
Miami, FL
03.2023 - 10.2025
  • Developed and led workshops on life skills, coping strategies, and community resources.
  • Participated in community outreach programs to raise awareness of social services.
  • Acted as role model for clients by exhibiting positive behaviors.
  • Conducted assessments of client's needs and progress towards achieving their goals.

Assistan of Social Work in Prisión la Modelo

Practice of Social Work
Barcelona(SPAIN)
01.2019 - 07.2025
  • Assisted in the preparation of reports, presentations and correspondence.
  • Developed positive relationships with internal customers through effective communication techniques.
  • Worked collaboratively with other professionals such as psychiatrists, psychologists, and nurses to coordinate care for clients.

Restaurant Hostess

National Hotel
Miami, FL
03.2022 - 02.2023
  • Answered phones promptly to record and confirm reservations.
  • Accepted payments from guests for dine-in and take-out foods.
  • Informed kitchen staff of any special orders or dietary restrictions.
  • Performed opening and closing duties such as restocking supplies and cleaning work areas.
  • Collected reservation information and communicated updates to guests via mobile device or in-person.

Telecommunications Operator

Spain Agency
Barcelona, -
01.2019 - 11.2021
  • Performed quality assurance checks on outgoing calls made by colleagues.
  • Provided assistance to other departments when needed, such as handling customer complaints or inquiries.
  • Followed up with customers after resolving their issue to ensure satisfaction.
  • Assisted customers in selecting the most cost-effective telecommunications plan.

Assistant of Social Work

Social Work in INSTITUTO CATALÁN DE LA MUJER
Barcelona (SPAIN
08.2019 - 03.2020
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Education

Bachelor of Arts - Social/Arts

INS SERRALLARGA
BLANES, SPAIN
04-2017

Some College (No Degree) - Social Work

Soc
BARCELONA,SPAIN

Skills

  • Human resources management
  • Performance monitoring
  • Multitasking Abilities
  • Data management
  • Maintenance & repair
  • Good Telephone Etiquette
  • Interpersonal communication

Languages

English
Elementary
Spanish
Native/ Bilingual
Catalan
Native/ Bilingual

Timeline

Server Manager

Mila miami
03.2023 - 10.2025

Restaurant Hostess

National Hotel
03.2022 - 02.2023

Assistant of Social Work

Social Work in INSTITUTO CATALÁN DE LA MUJER
08.2019 - 03.2020

Assistan of Social Work in Prisión la Modelo

Practice of Social Work
01.2019 - 07.2025

Telecommunications Operator

Spain Agency
01.2019 - 11.2021

Bachelor of Arts - Social/Arts

INS SERRALLARGA

Some College (No Degree) - Social Work

Soc

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