Camila Molina
Kenner,LA
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
2
2
years of professional experience
Work History
Restaurant Waiter
Carretas Grill
Harahan, LA, New Orleans
07.2022 - 07.2024
- Greeted customers, provided menus and answered questions about menu items.
- Assisted guests with making food and beverage selections.
- Took accurate food and drink orders, using a POS ordering software system.
- Delivered food to tables in a timely manner while ensuring correct temperatures were maintained.
- Checked on guests during meals to ensure satisfaction with each course.
- Cleared dishes between courses, refilled drinks as necessary and served any requested condiments or accompaniments.
- Demonstrated up-selling techniques when appropriate to increase restaurant sales.
- Complied with all health department regulations regarding food handling, storage and sanitation standards.
- Performed opening and closing duties such as setting up the dining area, restocking supplies and checking equipment for proper functioning at the start of shifts.
Assistant Manager
Carretas Grill
Harahan, LA, New Orleans
01.2024 - 06.2024
- Developed a system for tracking inventory and ordering supplies as needed.
- Ensured compliance with safety regulations and company policies.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Monitored employee attendance records, timekeeping, and payroll information.
- Communicated regularly with customers to gain insights into their needs.
- Established processes for monitoring customer satisfaction levels.
- Supervised daily operations including scheduling shifts, assigning duties.
Education
High School Diploma -
Alfred Bonnabel High School
Kenner, LA06-2022
Skills
- Service quality
- Food service promotion
- Mixed drinks
- Complaint resolution
- Cash handling
- Table setting
- Beverage refills
- Customer service
- Personal hygiene
- Cross-selling and upselling
- Alcoholic beverage service
- Order taking
- Allergy awareness
Certification
- Louisiana Responsible Vendor Server’s permit (ATC)
Timeline
Assistant Manager
Carretas Grill
01.2024 - 06.2024
Restaurant Waiter
Carretas Grill
07.2022 - 07.2024
High School Diploma -
Alfred Bonnabel High School