Translator and Interpreter - Travel Consultant
Freelancer licensed by the State of Nevada to translate documents and knowledge tests from English to Portuguese and from Portuguese to English.
Responsible for assisting travel companies by operating hotel reservations, booking amendments, cancellations, complaints and refund processes.
Planned and supervised daily activities of the Reservation Department, offering hotels, tickets and car rental to travel companies. Developed products and services. Elaborated detailed itineraries to customers.
Assisted travel companies as a broker for hotel reservations, flights, tickets and other services. Built strong relationships with clients through exceptional communication and personalized service.