Camila Quintanilla
San Jose,CA
Summary
Motivated server with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
11
11
years of professional experience
Work History
Server
Orchard City Kitchen
01.2021 - Current
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Server
Delfina Restaurant
07.2017 - 09.2020
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Barista
Peet’s Coffee & Tea
07.2013 - 04.2019
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Maintained regular and consistent attendance and punctuality.
Education
Bachelor of Arts - Communications
San Francisco State University
San Francisco, CA06.2024
Associate of Arts - Counseling
West Valley College
Saratoga, CA06.2021
Skills
- Guest Engagement
- Table Setting
- Daily Specials Memorization
- Safe Food Handling
- Service Prioritization
- High-Volume Dining
- Suggestive Selling
- Wine Service
Languages
Spanish
Native or Bilingual
Timeline
Server
Orchard City Kitchen
01.2021 - Current
Server
Delfina Restaurant
07.2017 - 09.2020
Barista
Peet’s Coffee & Tea
07.2013 - 04.2019
Bachelor of Arts - Communications
San Francisco State University
Associate of Arts - Counseling
West Valley College
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