CAMILA RAMIREZ
Wharton,NJ
Summary
Detail-oriented business student at Rutgers Business School with hands-on experience in fast-paced, high-volume environments. Demonstrates strong problem-solving, communication, and operational skills, with the ability to analyze situations and improve efficiency. Actively developing expertise in Excel and project management, with a strong interest in consulting and business strategy.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Waitress
Sofia's Taqueria
Ledgewood, NJ
03.2025 - 06.2025
- Managed high-volume operations serving 50+ customers per shift, maintaining efficiency and service quality in a fast-paced environment
- Executed strategic upselling and promoted high-margin items, enhancing overall revenue
- Partnered with cross-functional team members to streamline service flow during peak hours, improving customer experience
- Developed strong customer relationships, fostering repeat business and boosting satisfaction
- Executed accurate financial transactions and register balancing, ensuring operational reliability
To-Go Specialist
Outback Steakhouse
Ledgewood, NJ
02.2023 - 07.2024
- Coordinated high-volume order fulfillment with 100% accuracy under time constraints
- Managed inbound communications, enhancing order efficiency and customer experience
- Ensured financial accuracy in processing payments and handling transactions, supporting operational integrity
- Demonstrated strong multitasking and time management, effectively navigating fast-paced environment
Hostess/Waitress
The Corner Bistro
Randolph, NJ
02.2022 - 07.2022
- Managed front-of-house operations, optimizing reservations, seating logistics, and guest flow for enhanced service efficiency
- Delivered personalized service by adapting to diverse customer needs
- Strengthened customer retention by building relationships and ensuring attention to individual customer preferences
- Maintained operational standards in cleanliness, efficiency, and order accuracy
Education
Bachelor of Science - Leadership and Management
RUTGERS BUSINESS SCHOOL
Newark, NJ05-2027
Associate of Science - Business Administration
COUNTY COLLEGE OF MORRIS
Randolph, NJ06-2025
Skills
- Microsoft -Microsoft Excel (Data entry, basic formulas, formatting) Microsoft PowerPoint (Presentations, slide design) Microsoft Word (Document formatting, reports)
- Operations & Customer Experience- High-Volume Operations Management Customer Relationship Management (CRM mindset) Upselling & Revenue Optimization Service Efficiency & Workflow Coordination
- Professional Skills -Team Collaboration & Cross-Functional Support Problem Solving & Critical Thinking Time Management & Multitasking Conflict Resolution & Customer Issue Handling Communication & Interpersonal Skills
Certification
- Project Management Certification, In Progress, 2026
- Microsoft Excel Certification, In Progress, 2026
Languages
- English (Native)
- Spanish (Native)
Timeline
Waitress
Sofia's Taqueria
03.2025 - 06.2025
To-Go Specialist
Outback Steakhouse
02.2023 - 07.2024
Hostess/Waitress
The Corner Bistro
02.2022 - 07.2022
Bachelor of Science - Leadership and Management
RUTGERS BUSINESS SCHOOL
Associate of Science - Business Administration
COUNTY COLLEGE OF MORRIS