CAMILA RODRIGUEZ SARDINAS
Tampa
Summary
Dynamic marketing and sales professional with a strong foundation in hospitality and automotive sales, seeking to apply extensive training and practical experience to a specialist marketing club role. With 3 years of successful car sales experience, coupled with 5 years in customer-centric restaurant management, I excel in building rapport and driving results. Over 100 hours of specialized sales and marketing certifications have equipped me with advanced strategies for lead generation, customer engagement, and brand promotion. Proven ability to exceed targets and contribute to team success.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Member Experience Associate
Bluegreen Vacations
Orlando
10.2024 - Current
- Enhanced member satisfaction by promptly addressing concerns and providing personalized solutions.
- Educated members on the benefits of various programs and services, increasing engagement levels and retention rates.
- Addressed escalated concerns with professionalism and tact, restoring trust in our organization's commitment to customer satisfaction.
- Monitored key performance indicators related to member experience, proactively identifying areas for improvement based on data trends.
Waitress/Bartender
Delaware North / TPA Hospitality
Tampa
06.2023 - 03.2024
- Cleaned tables, completed closing duties and re-stocked tableware and supplies
- Checked with guests upon delivery of food items to promote patron satisfaction
- Advised guests on menu choices, accommodated requests and noted preferences
- Prepared beverages following proper portioning standards for consistency
- Checked in with customers periodically to assist with additional needs or requests
- Trained new waitstaff members on restaurant policies, procedures, and service expectations
Sales Representative
Courtesy Hyundai
Tampa
12.2022 - 04.2023
- Responded quickly to customer concerns or requests within target timeframes
- Provided continued customer support after closing sales
- Overcame objections with successful product demonstrations and persuasive communication skills
- Exceeded sales objectives to capture new leads and customers
- Established new customer accounts through cold calling and networking
- Continuously updated product knowledge by attending training sessions or workshops
Sales Representative
Brandon Honda
Tampa
09.2021 - 12.2022
- Overcame objections with successful product demonstrations and persuasive communication skills
- Advised customers on different financing options
- Determined customers' needs based on sales calls and face-to-face meetings
- Responded quickly to customer concerns or requests within target timeframes
- Maintained strong relationships with existing customers to ensure repeat business
- Established new customer accounts through cold calling and networking
Sales Representative
Charter Communications
Tampa
01.2021 - 08.2021
- Advised customers on different financing options
- Exceeded sales objectives to capture new leads and customers
- Investigated and resolved reported customer issues for improved customer satisfaction
- Delivered fast and friendly service to handle questions and service complaints
- Collaborated positively with peers and other staff members to maintain friendly, supportive, and cooperative work atmosphere
- Planned and executed strategies to increase business and drive profit growth
Education
Bachelor of Science - Business Management
DeVry University
Remote12-2025
Skills
- Lead Generation & Qualifications
- Customer Relationship Management
- Digital Marketing
- Sales & Persuasion
- Data Analysis & Reporting
- Travel & Hospitality Knowledge
- Presentation Skills
- Understanding of Timeshare Concepts
Certification
- Notary Public
- Interpreter
Languages
Spanish, Portuguese
Languages
Spanish
Native/ Bilingual
Portuguese
Limited
Accomplishments
- Used Microsoft Excel to develop data-tracking spreadsheets.
- Conflict Resolution - Responsible for handling customer account inquiries, and accurately providing information to ensure the resolution of product/service complaints and customer satisfaction.
- Product Promotion - Up-sold products and motivated customers to upgrade current product plans.
Timeline
Member Experience Associate
Bluegreen Vacations
10.2024 - Current
Waitress/Bartender
Delaware North / TPA Hospitality
06.2023 - 03.2024
Sales Representative
Courtesy Hyundai
12.2022 - 04.2023
Sales Representative
Brandon Honda
09.2021 - 12.2022
Sales Representative
Charter Communications
01.2021 - 08.2021
Bachelor of Science - Business Management
DeVry University
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