Camila Roque
Summary
Proven leader and communicator, excelled at JINYA Ramen Bar by enhancing guest engagement and increasing sales through expert upselling. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy.
Overview
3
3
years of professional experience
Work History
Server
JINYA Ramen Bar
4401 Barclay Downs Dr Suite 134, Charlotte, NC
10.2023 - 08.2024
- Worked well under stressed when rushed.
- Took care of the front of the house solo.
- Served food and beverages promptly with focused attention to customer needs.
- Prepped orders online and in person diligently.
- Open and closed shop when needed.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Explained menu items and suggested appropriate options for food allergy concerns.
Front of House Employee
Seoul Poke Bowl
3609 South Blvd Suite D, Charlotte, NC 28209
09.2021 - 12.2023
- Greeted and served customers in a timely fashion.
- Worked well under stress when rushed.
- Took care of the front of the house solo.
- Prepped orders online and in person diligently.
- Aided in prepping food in the kitchen when help was needed.
- open and closed shop when needed.
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Established welcoming atmosphere by greeting each guest warmly.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
Food Runner
TopGolf
8024 Savoy Corporate Dr, Charlotte, NC
06.2021 - 08.2021
- Served food to customers in a larger facility with speed and care.
- Prepped food for company and customers.
- Promoted teamwork among front-of-house and back-of-house staff, fostering a positive work environment.
- Managed expo and guided cookers.
- Greeted customers with hospitality.
- Flexible with management by working overtime and closing.
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
Education
Associate of Science -
Central Piedmont Community College
Charlotte, NC01.2026
Skills
- Leadership
- Communication
- Strong Work Ethic
- Guest Engagement
- Cleanliness standards
- Multitasking
- High Energy and Stamina
- Cool Under Pressure
- Excellent Communication
- Attention to Detail
Languages
Spanish
Native or Bilingual
Timeline
Server
JINYA Ramen Bar
10.2023 - 08.2024
Front of House Employee
Seoul Poke Bowl
09.2021 - 12.2023
Food Runner
TopGolf
06.2021 - 08.2021
Associate of Science -
Central Piedmont Community College