Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.
Overview
10
10
years of professional experience
Work History
Manager/Bartender
Ola Restaurant
03.2021 - 06.2024
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
Supervised and trained staff on preparing and delivering drinks, handling food and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
Kept bar presentable and well-stocked to meet customer needs.
Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
Adhered to state laws regarding alcoholic beverage services and customer regulations.
Cross-trained existing employees to maximize team agility and performance.
Bartender
Hard Rock Hotel
11.2019 - 12.2022
Kept bar presentable and well-stocked to meet customer needs.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
Kept alcoholic beverages well-stocked and organized to meet expected demands.
Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Followed alcohol awareness procedures for preventing excessive guest intoxication.