Professional with strong background in case management, prepared to make significant impact. Proven ability to collaborate with teams and adapt to changing needs. Skilled in client assessment, resource coordination, and crisis intervention. Reliable and results-focused, with commitment to achieving positive outcomes.
Overview
12
12
years of professional experience
Work History
Case Manager
Capital Region BOCES
Albany, NY
03.2023 - Current
Intake & Assessment: Evaluate students' academic levels, work history, and barriers to employment to develop individualized service plans.
Barrier Mitigation: Help students access resources for childcare, transportation, or financial aid to ensure they can remain in their programs.
Career Coaching: Provide guidance on resume building, interview techniques, and job search strategies tailored to the regional labor market.
Data Tracking: Maintain meticulous records of student progress and outcomes to meet state and federal reporting requirements (such as NRS or WIOA standards).
Advocacy: Collaborate with community partners and local businesses to create job placement opportunities for graduates.
Caseworker
Schenectady County Dept of Social Services
Schenectady, NY
09.2022 - 12.2022
Investigated allegations of suspected child abuse, maltreatment and neglect reported through NYS Central Registry.
Provided long term supervision for families in need to on-going child protective services.
Conducted need assessments and created service plans based on clients’ needs/goals.
Created referrals to community agencies and coordination of care providers.
Provided transportation of children and/or adults to facilitate case plan or management.
Assistant Teacher
Niskayuna Central School District
Niskayuna, NY
03.2020 - 09.2022
Provide individual support for students with Individualized Education Programs.
Collaborate with crisis intervention team to provide students and parents with feedback, support, and encouragement to address behaviors and attitudes, or family, social or personal conflicts.
Assist students with multiple disabilities achieve academic and social emotional goals.
Act as liaison between DOE administrators, parents and teachers regarding students’ academic process, social emotional and educational needs.
Proctored standardized tests, such as NYS ELA, MATH, SCIENCE.
Caseworker
Montgomery County Dept of Social Services
Fonda, NY
04.2016 - 07.2019
Intake unit- Investigated allegations of suspected child abuse, maltreatment and neglect reported through NYS Central Registry and made determinations based on NYS Social Services laws.
Conducted interviews regarding safety, family and personal problems, finances, childcare, employment, and physical and mental impairments to determine their nature and degree of attention required.
Worked closely with other agency staff personnel in carrying out the plan for service.
In conjunction with supervisory staff, assessed need for court intervention and prepared information and provided assistance necessary for filing and processing of court cases.
Periodically reviewed cases to determine changes in the individual’s or family’s situations affecting need for service.
Handled emergency after-hour situations through phone or field contact (On-call hours).
Substitute Teacher (K-12)
School District 27, Queens, NY and HFM BOCES
Queens, NY
09.2014 - 06.2019
Consistently praised for dedication, reliability, organization and effectiveness as one of the school district’s most in-demand substitutes.
Repeatedly selected as a medium- and long-term substitute for teachers on extended leave; closely adhered to lesson plans; and kept students motivated, engaged and focused during classroom instruction.
Fostered a safe, positive and supportive learning environment. Ensured good order and behavior in and out of class. Respected confidentiality of personal information. Adhered to non-discriminatory policies and guidelines. Participated in general school duties as requested by school administrators.
Showed resourcefulness and teaching effectiveness in meeting the needs of students with multiple disabilities.
Work with students, parents and school administrators of diverse backgrounds.