Camilla Cook
Schenectady,N.Y.
Summary
Certified Optician with experience in both retail and clinical settings. Pursing an opportunity that will enhance my managerial skills and professional experiences.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Licensed Optician
VisionWorks
Latham, NY
01.2021 - Current
- Process Optometrists written prescriptions to specifications; Educate customers on their vision needs.
- Assist customers in selecting the most suitable eye-wear based on individual lifestyles and needs (i.e. eyeglasses, contact lenses and other visual aids).
- Assist with daily operations including store openings and closings.
Licensed Optician
Sam’s Club
Latham, NY
01.2015 - 01.2021
- Dispensed Optometrists prescriptions; Evaluated customer vision needs to select appropriate lenses and frames; Ordered special lenses when needed to meet customer needs.
- Performed all daily operational functions during store hours.
US Vision (Manager/Optician)
01.2013 - 01.2015
- Ensured compliance with all applicable laws, regulations, industry standards, and company policies.
- Controlled company expenses while delivering excellent customer service.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
Assistant Store Manager
America’s Best
Colonie, NY
01.2011 - 01.2012
- Supervised and co-managed employees and staff workloads; conducted employee evaluations and oversaw disciplinary actions as necessary. Resolved customer and staff concerns in a timely manner.
- Oversaw the day-to-day store operations including daily cash handling procedures.
Vision Center Manager
Walmart Vision Center
Monticello, NY
01.2009 - 01.2011
- Supervised and managed a team of four employees; Organized work to maximize productivity; Prepared and maintained customer records.
- Oversaw all daily operations of the Vision Center including opening and closing the lab, ensuring customer satisfaction, verification of insurance eligibility and timely submission for payment.
Licensed Optician
Walmart Vision Center
Albany and Latham, NY
01.2003 - 01.2009
- Performed all functions assigned to licensed optician including evaluating customer vision needs and measuring, fitting, adjusting and repairing eyewear.
- Assisted with daily duties such as telephone, triage, scheduling appointments, prescreening customers and other tasks deemed necessary.
Education
Associates Degree in Business Management -
Kaplan University
11.2011
NYS Department of Education, Career Progression Program -
01.2004
Skills
- Optical Needs Assessment
- Product and Service Recommendations
- Evaluating patients
- Organizational Skills
- Administrative Functions
- Time management abilities
- Interpersonal Communication
Certification
- Licensed Optician, 2004-01-01
- Certified Optician, 2000-01-01, 2004-01-01
References
REFERENCES WILL BE PROVIDED UPON REQUEST
Timeline
Licensed Optician
VisionWorks
01.2021 - Current
Licensed Optician
Sam’s Club
01.2015 - 01.2021
US Vision (Manager/Optician)
01.2013 - 01.2015
Assistant Store Manager
America’s Best
01.2011 - 01.2012
Vision Center Manager
Walmart Vision Center
01.2009 - 01.2011
Licensed Optician
Walmart Vision Center
01.2003 - 01.2009
Associates Degree in Business Management -
Kaplan University
NYS Department of Education, Career Progression Program -
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