Camilla Hoye

Fort Worth,TX

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Motivated entertainer with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

years of professional experience

Work History

Server

Ojos Locos Sports Cantina

08.2021 - 04.2023

Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Processed orders and sent to kitchen employees for preparation.
Cultivated warm relationships with regular customers.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Increased sales significantly by upselling higher-end products to customers.

Bartender

Ropers Night Club/ The Ranch

08.2020 - 07.2021

Helped management plan and serve bar menu exceeding customer expectations.
Followed strict recipes and drink measurements to minimize product used.
Crafted special drink and cocktail menu items for seasonal offerings.
Completed requisitions to maintain required stock par levels.

Education

High School Diploma -

Central Texas College

Killeen, TX

Skills

Instructing
Cool Under Pressure
Order Accuracy
Social Perceptiveness

Quality Control
Server Training
Cash Handling

Timeline