Intermediate Spanish Language & Comprehension(received a maximum score of 5 on AP Spanish exam)
Overview
3
3
years of professional experience
Work History
Engagement Ambassador
Ruffalo Noel Levitz
Dallas, TX
2024.02 - Current
Perform as a liason on behalf of Southern Methodist University to increase engagement and curate a continued rapport with University alumni and parents utilizing communication skills over the phone.
Onboard new donors by submitting data to Ruffalo Noel Levitz for processing, and raise money as a team for Southern Methodist University and various programs within the University, such as scholarships.
Customer Experience Associate
Flurry’s Market & Provisions
Flower Mound, TX
2021.12 - 2023.08
Welcomed guests in a warm and friendly manner.
Managed the phone and the POS system by taking bistro orders along with running them out to the guests with a smile when ready.
Worked alongside other departments to provide a rewarding and satisfying experience to guests that make them want to come back.
Hostess
GiroPizza
Highland Village, TX
2021.06 - 2021.09
Welcomed guests in a warm and friendly manner.
Responded to guest inquiries and requests in a timely, friendly, and efficient manner over the phone and in person.
Assisted coworkers with cleaning, stocking, folding silverware, etc.
Helped team members and other departments wherever necessary, utilizing problem-solving skills to resolve any potential issues and to maintain positive working relationships.
Education
Bachelor of Science - Biological Sciences
Southern Methodist University
Dallas, TX
2026-05
High School Diploma -
Flower Mound High School
Flower Mound, TX
05.2022
Skills
Communication
Customer service
Time management
Problem solving
Integrity
Language comprehension
Volunteer Experience
SMU “Not So Big Event” (October 2023)- Helped pack over 7,000 meals in one day as a group for homeless individuals residing in Dallas.
SMU “Big Event” (April 2023)- Volunteered at Buckner International to help package clothing, school supplies, and toys for children in underprivileged communities across the globe.
SMU Serves (Jan 2023)- Assisted in an annual event hosted by Feed My Starving Children at Southern Methodist University where I personally aided in the assembly of over 200 MannaPack nutritional rice meals for starving children worldwide.
PediPlace FundRacer- Assisted in setting up for annual fundraiser that raises funds for PediPlace, a local nonprofit pediatric clinic for economically disadvantaged families.
Lovepacs Canned Food Drive- Helped put together hundreds of meals for local families in the DFW metroplex suffering from food insecurity due to the COVID-19 pandemic.
Timeline
Engagement Ambassador
Ruffalo Noel Levitz
2024.02 - Current
Customer Experience Associate
Flurry’s Market & Provisions
2021.12 - 2023.08
Hostess
GiroPizza
2021.06 - 2021.09
Bachelor of Science - Biological Sciences
Southern Methodist University
High School Diploma -
Flower Mound High School
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