Danielle Yau
Las Vegas,Nevada
Summary
Resourceful and dedicated professional with a background in customer service and management. Excels in communication, problem-solving, and adaptability, ensuring seamless operations and a positive workplace environment. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
5
5
years of professional experience
Work History
Engagement Center Supervisor (Remote)
Ruffalo Noel Levitz, LLC (CU Foundation)
Denver, CO
10.2022 - Current
- Supervised staff of up to 10 employees, providing guidance and direction to ensure efficient operations.
- Monitored employee productivity to provide constructive feedback and coaching.
- Researched and prepared reports required by management, via Microsoft Excel.
Rebel Ringer
Ruffalo Noel Levitz, LLC (UNLV Branch)
Las Vegas, Nevada
02.2022 - 10.2022
- Attained responsibility for friendly contact with Alumni and friends of UNLV
- Reached out to university alumni, parents of students, and donors to inform them of new university programs and developments
- Developed rapport with alumni and parents to request donations for UNLV
Student Receptionist
Irvine Valley College
Irvine, California
01.2020 - 05.2020
- Maintained department resources and property
- Greeted and welcomed students, faculty, and visitors to the reception area.
- Handled incoming calls in a professional manner, providing accurate information or transferring calls when necessary.
Education
Bachelor of Arts - Psychology
University of Las Vegas
Las Vegas, Nevada12-2022
Associates of Art - Liberal Studies Teacher Education
Irvine Valley College
Irvine, California05.2020
High School Diploma -
Woodbridge High School
Irvine, California06.2018
Skills
- Effective Communication Skills
- Ability to work independently, or with a team
- Creative problem-solving skills
- Data Analytics
Accomplishments
- Fall 2020, UNLV College of Liberal Arts Dean's Honor List
- Spring 2021, UNLV College of Liberal Arts Dean's Honor List
Affiliations
Irvine Valley College | Irvine, California
Associated Student Government Student Activities Director
- Managed a 11-member committee of students in planning and hosting student events on campus
- Acted as a student representative at various school board meetings
References
References available upon request.
Timeline
Engagement Center Supervisor (Remote)
Ruffalo Noel Levitz, LLC (CU Foundation)
10.2022 - Current
Rebel Ringer
Ruffalo Noel Levitz, LLC (UNLV Branch)
02.2022 - 10.2022
Student Receptionist
Irvine Valley College
01.2020 - 05.2020
Bachelor of Arts - Psychology
University of Las Vegas
Associates of Art - Liberal Studies Teacher Education
Irvine Valley College
High School Diploma -
Woodbridge High School
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