Camille Antunes De Faria
Orlando
Summary
Dynamic professional with extensive experience as a Manager's Assistant at Magic Auto Mall, excelling in customer service and financial management. Proven ability to enhance customer satisfaction and streamline operations, leveraging strong communication skills and expertise in CRM. Committed to fostering team development and driving sales strategies for optimal performance.
Overview
3
3
years of professional experience
Work History
Manager's Assistant
Magic Auto Mall
04.2022 - Current
- Assisted clients in selecting vehicles and understanding financing options.
- Maintained detailed records and managed administrative tasks efficiently.
- Provided excellent customer service, addressing inquiries and resolving issues professionally.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Performed cash, card, and check transactions to complete customer purchases.
- Helped reconcile bank statements and accounts and maintain accuracy and current records.
- Assisted with preparation of monthly financial statements and reports to inform management.
- Processed daily financial transactions in support of finance team objectives.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
Associate of Arts - Political Science
Valencia College
Orlando, FL05-2025
Skills
- Customer service
- Money handling
- Staff training and development
- Staff supervision
- Fluent in English and Portuguese
- Strong verbal and written communication
- Customer relationship management (CRM)
- Business administration
- Sales strategy development
- Social media marketing
Languages
Spanish
Professional Working
English
Full Professional
Portuguese
Native or Bilingual
Interests
- Passionate about law and social justice, aiming to support immigrant communities
- Enjoys researching legal topics and participating in discussions on political science
- Interested in public speaking and advocating for important causes
- Enthusiastic about finance, business concepts, and marketing strategies, particularly in contract law
- Enjoys reading, traveling, and engaging in cultural experiences
Timeline
Manager's Assistant
Magic Auto Mall
04.2022 - Current
Associate of Arts - Political Science
Valencia College
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