Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Camille Butler

Jonesboro,Ga

Summary

Enthusiastic Pharmacy Technician motivated to work with patients, families and care teams efficiently. Friendly, adaptable and collaborative professional successful devising satisfying solutions to complex problems. Over 4+ years of experience in retail pharmacy environments for major national chains. Knowledgeable about FDA drug safety guidelines, prescription interactions and pharmacy law.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Certified Pharmacy Technician

Kroger's Pharmacy
06.2022 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
  • Communicated directly with doctors offices via telephone, fax, and email.
  • Completed paperwork, entering prescription and insurance or billing information into patient profiles.

Certified Pharmacy Technician

Walmart Pharmacy
06.2018 - 03.2022
  • Communicated with healthcare providers, insurance companies, and patients in person, by email, via fax and telephone
  • Received and stored incoming inventory, verified quantities against invoices, and checked for outdated medications
  • Made requisitions for drugs and supplies with professional guidance from the pharmacists
  • Safely administered flu, COVID and pneumonia vaccinations, providing education to customers on vaccines, dosage, indications, precautions, contraindications and potential side effects.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.

Certified Pharmacy Technician

Walgreens
06.2018 - 03.2021
  • Maintains a safe and clean pharmacy by complying with procedures, rules, and regulations
  • Protects patients and employees by adhering to infection-control policies and protocols
  • Organizes medications for pharmacist to dispense by reading medication orders and prescriptions, preparing labels, calculating quantities, and assembling intravenous solutions and other pharmaceutical therapies
  • Maintains records by recording and filing physicians’ orders and prescriptions
  • Generates revenues by calculating, recording, and issuing charges
  • Prepares reports by collecting and summarizing information.
  • Supervised 4 pharmacy technicians and coordinated day-to-day assignments.

EXPEDITOR

EXPEDITOR, ROOT BURGER CO
06.2016 - 06.2018
  • Communicate orders and information between the front of house and back of house.
  • Trained new expeditors and food runners according to company policies and standards.
  • Demonstrated strong knowledge of menu offerings and appropriate culinary techniques.
  • Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
  • Created timetables and production commitments using data from sales forecasts.

ESCALATION SPECIALIST; ESCALATION LEAD; TEAM MANAGER

ALORICA AT&T
05.2009 - 06.2016
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Met customer call guidelines for service levels, handle time and productivity.
  • Supervised 12 Customer Service Representatives in providing excellent customer service to callers requiring assistance for wireless, U-Verse and digital service lines issues.

Supply Speaclist

United States Army
06.2000 - 07.2007
  • Developed procedures to monitor operation productivity and warehouse equipment utilization, identifying deficiencies and improving fulfillment timelines.
  • Devised type of equipment and quantity necessary to meet business needs and minimize costs, supporting continued expansion and sustainable productivity.
  • Worked with logistics and IT personnel to develop internal processes, systems and procedures supporting productive warehouse operations and increasing company revenue.
  • Managed accurate files and implemented new organizational systems to improve traceability.

Education

BACHELOR OF SCIENCE - BUSINESS ADMINISTRATION

UNIVERSITY OF PHOENIX

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pharmacy technician, remington college

Skills

  • Problem-Solving Skills
  • Pharmacy Automation
  • Managing Prescription Refills
  • Team Collaboration
  • Advanced Math Skills
  • Pharmacy Records Management
  • Time Management
  • Medical Terminology
  • Customer Service
  • Quality Assurance
  • Verbal and Written Communication
  • Health and Safety Regulations

Certification

CPhT CPR/First Aid Immunization Certification Basic Life Support

Timeline

Certified Pharmacy Technician

Kroger's Pharmacy
06.2022 - Current

Certified Pharmacy Technician

Walgreens
06.2018 - 03.2021

Certified Pharmacy Technician

Walmart Pharmacy
06.2018 - 03.2022

EXPEDITOR

EXPEDITOR, ROOT BURGER CO
06.2016 - 06.2018

ESCALATION SPECIALIST; ESCALATION LEAD; TEAM MANAGER

ALORICA AT&T
05.2009 - 06.2016

Supply Speaclist

United States Army
06.2000 - 07.2007

BACHELOR OF SCIENCE - BUSINESS ADMINISTRATION

UNIVERSITY OF PHOENIX

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pharmacy technician, remington college

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Camille Butler