Camille Cina
Summary
Service-oriented professional focused on delivering exceptional customer experiences to drive consistent revenue growth. Coordinate resources to meet expected business and customer demands. Sales expert, organized decision-maker and strategic planner with top-notch interpersonal and communication skills.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Owner
The Pilates Architect
Charleston , SC
02.2021 - Current
- Maintained neat and clean equipment and facilities.
- Contributed to team success and member needs by working with other instructors to cover classes and develop new offerings.
- Documented class attendance and student participation for facility records.
- Maintained working knowledge of basic theoretical concepts in fitness and retained certifications and membership in professional organizations.
- Built and continually expanded knowledge and expertise on latest fitness trends and programs and kept class content fresh and interesting.
- Prepared for classes in advance, selected and queued music beforehand and began and ended classes on time for maximum benefit to attendees.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
General Manager
Club Pilates
Charleston, SC
08.2019 - 02.2020
- Tracked weekly sales to develop senior leadership reports for business development planning.
- Performed daily tasks pertaining to customer accounts, including purchasing, sales and marketing to increase service and efficiency.
- Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
- Boosted customer base, acquiring new customers and identifying needs to deliver relevant products.
- Motivated and led team members to work together to achieve targets.
- Recruited, hired and trained high performing sales and support team while maximizing profitability by setting performance benchmarks for customer service, cost control, revenue, and profits.
- Managed scheduling for 22 employees to ensure optimal productivity.
Owner
Oxygen Pilates
Morristown, NJ
06.2008 - 05.2017
- Owner and master teacher Oxygen Pilates, Barre and Cycle studio with over 5,000 hours of MindBody experience.
- Constructed large wellness studio housing all pilates apparatus, barre equipment room, and stadium cycle studio.
- Designed and implemented pilates, barre, and cycle programs for clients.
- Hired and trained all staff for business including managers, desk staff, pilates, barre, and cycle professionals.
- Managed all operations, payroll, and brand marketing/advertising efforts.
- Skilled in customer service care through our online MindBody appointment service.
Owner
The Pilates Coach of Warwick, LLC
Warwick, NY
05.2001 - 05.2008
- Designed and created the first pilates studio in Orange County, NY.
- Developed a strong client base and maintained relationships.
- Created multiple wellness programs for a variety of clientele.
- Trained potential teachers and conducted brand marketing for the development and growth of business.
- Organized and developed events and fundraisers for the community.
- Grew business with the help of the MindBody scheduling and concierge systems.
Education
Master of Science - Education
Sarah Lawrence College
1992
Bachelor of Science - Liberal Arts and Musical Theatre studies Certifications
Columbia College
1989
Skills
- Balance
- Brand marketing
- Clientele
- Customer service
- Director
- Payroll
- Programming
- Scheduling
- Client relations
- Recruiting and Hiring
- Staff development
- Team training and development
- Strategies and goals
- Communication skills
- Sound judgment
- Complex problem solving
- Goal setting
- Leadership and team building
- Proficiency
- Scheduling proficiency
Certification
- Pilates Method Alliance
- Physical Mind Pilates teacher
- Pilates Center of Boulder Master Pilates
- Pre and Post natal Pilates
- Body rolling Yamuna NYC
- TRX Pilates
- CoreAlign Balanced Body Education
Timeline
Owner
The Pilates Architect
02.2021 - Current
General Manager
Club Pilates
08.2019 - 02.2020
Owner
Oxygen Pilates
06.2008 - 05.2017
Owner
The Pilates Coach of Warwick, LLC
05.2001 - 05.2008
Master of Science - Education
Sarah Lawrence College
Bachelor of Science - Liberal Arts and Musical Theatre studies Certifications
Columbia College
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