I am a dedicated pet stylist with strong communication and grooming skills. I am committed to providing exceptional customer service while ensuring cleanliness and safety in the grooming environment. I strive to push the team to be the best they can be, and keep the salon moving safely and efficiently.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Pet Stylist
Petco
1201 E Washington Ave, Union Gap, WA 98903
08.2021 - Current
Groomed pets using clippers, scissors, and specialized tools to achieve desired styles.
Provided excellent customer service by communicating effectively with pet owners regarding grooming needs.
Maintained cleanliness of grooming area, ensuring a safe and hygienic environment for pets and clients.
Developed strong relationships with returning clients through personalized care and attention to detail.
Assisted in scheduling and appointment bookings to optimize workflow efficiency.
Adapted grooming techniques based on individual pet temperaments and specific breed requirements.
Worked with team members to find efficient ways of guaranteeing customer satisfaction.
Helped customers by finding different ways to complete services, withing proper protocol, to fit them and their dogs individual needs.
Balanced multiple appointments simultaneously without compromising attention to detail or customer satisfaction levels.
Gained trust of pets through gentle handling techniques, minimizing stress during grooming appointments.
Maintained staying within a good range with our metrics in the company.
Demonstrated expertise in various grooming styles and techniques to accommodate diverse breeds and sizes of pets.
Contributed positively to work environment and developed a strong relationship within my team.
Monitored animals for behavioral problems and signs of health issues.
Educated visitors and staff on proper animal care and handling.
Crew Member
McDonald's
3907 River Rd, Yakima WA 98902
08.2019 - 08.2021
Provided exceptional customer service by efficiently taking and processing orders.
Maintained cleanliness and organization in dining and kitchen areas to ensure compliance with health standards.
Assisted team members in training new crew members on operational procedures and customer service standards.
Resolved customer complaints promptly, enhancing overall satisfaction and loyalty.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Worked well with teammates and accepted coaching from management team.
Education
High School Diploma -
East Valley Highschool
1900 Beaudry Rd, Yakima, WA 98901
Skills
Strong communication skills
Patience and empathy
Hygiene and cleanliness
Animal behavior
Professional appearance
Sales and upselling techniques
Time management proficiency
Continual learning mindset
Teamwork
Honest and dependable
Certification
Certified Pet stylist at Petco starting from end of March of 2022.