Camille David Elias
Northridge,CA
Summary
Dedicated professional with over 10 years of customer service experience and a strong background in healthcare management, administrative support, marketing, and ABA Therapy. Bilingual in French and English, I excel at fostering positive relationships and enhancing team success. My experience as an ABA Therapist has equipped me with valuable skills in behavior intervention and patient care, allowing me to contribute effectively to client progress and development. Known for streamlining operations and boosting clinic performance, I thrive in dynamic environments, driving quality improvements and fostering a collaborative team atmosphere. Seeking to leverage my diverse skill set in a challenging role that promotes growth and contributes to the overall success of the organization.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Practice Manager
The Perfect Prescription Medical Services
02.2023 - Current
- Prepare and organize documents, reports, and presentations for executive review, maintaining confidentiality and handling sensitive information with discretion
- Collaborate with marketing teams to plan, execute, and track marketing campaigns and initiatives, conducting market research to identify trends and opportunities
- Monitor social media channels, engage with followers, and analyze performance metrics to drive engagement and improve outreach
- Draft and edit communication on behalf of providers and CEO, maintaining professional relationships with internal and external partners, including clients and vendors.
- Oversee practice management duties, including managing patient scheduling, coordinating staff activities, and ensuring compliance with healthcare regulations.
- Addressed patient concerns promptly and professionally, demonstrating empathy and excellent problem-solving skills.
- Assist in project management by planning, tracking progress, and coordinating cross-functional teams, facilitating effective communication among team members
Media Production
Lifeline TNT Ministries
11.2022 - Current
- Operate cameras and manage settings for optimal shot composition and lighting under director guidance
- Execute camera movements and maintain focus to convey storytelling elements effectively
- Led team of junior media specialists, mentoring them in advanced media production and strategy techniques.
- Maintained an up-to-date knowledge base of software, equipment, and industry standards related to digital media production.
- Developed a comprehensive curriculum covering various aspects of media production, from pre-production to post-production processes.
Registered Behavioral Technician (RBT)
Texas ABA & Child Development Services
07.2022 - 10.2022
- Implement behavior intervention plans and provide direct therapy to clients, focusing on behavior reduction strategies
- Collect and analyze data on client progress to inform treatment adjustments
- Reduced maladaptive behaviors by utilizing Applied Behavior Analysis techniques effectively.
- Supported clients in achieving their goals through consistent data collection and analysis.
- Established rapport with clients, fostering trust and positive relationships that facilitated learning opportunities.
- Effectively managed challenging situations by employing de-escalation techniques as needed for client safety and wellbeing.
Registered Behavioral Technician (RBT)
VCNH Vanguard Center Neurological Health
02.2022 - 07.2022
- Provided compassionate support to clients, utilizing positive reinforcement techniques to reduce problem behaviors
- Collaborated with parents and professionals to monitor client progress and implement treatment goals
- Streamlined daily routines for clients using visual schedules, prompting systems, and other organizational tools as needed.
- Supported smooth transitions between activities during therapy sessions, minimizing disruptions and maximizing productivity.
Delivery Driver
FedEx Ground
04.2020 - 12.2021
- Managed delivery routes efficiently while providing excellent customer service
- Scheduled pickups and organized package loading for optimal delivery performance
- Upheld high standards of professionalism while representing the company during interactions with customers and vendors.
- Maintained strong relationships with clients through proactive communication and personalized service.
Barista
Starbucks
08.2017 - 04.2019
- Delivered high-quality customer service in a fast-paced environment while training new staff on procedures
Waitress
Napoli's
06.2017 - 10.2017
- Maintained excellent customer service in a high-demand setting, assisting kitchen staff as needed
Uber Driver
Uber
12.2016 - 06.2017
- Provided excellent customer experiences through effective organization and time management
Delivery Driver
Jimmy John's
08.2014 - 12.2016
- Collaborated with team members to enhance efficiency and customer satisfaction
Beauty Consultant
Walgreens
09.2012 - 12.2014
- Achieved top sales in promotional products while building strong customer relationships
Education
Texas Certificate of High School Equivalency - GED
Skills
- Customer service
- Microsoft Office
- POS systems, Software, technology proficiency
- Marketing
- HIPAA regulations
- Organizational skills
- Multitasking
- Problem-solving
- Analytical thinking
- Interpersonal skills
- Communication
- Detail-oriented
- Quality focus
- Efficiency
- Time management
- Constructive feedback
- Continuous improvement
- Staff Management
- Practice Management
- Workflow Management
Accomplishments
- Currently volunteering as an admin care coordinator in the counseling and mental health department at Revelation Church LA
- Currently volunteering in media production, filming and editing a podcast called UNTOLD.
- Purchased first real estate property at 19 years old
- Volunteered at Good Shepherd Hospice (2021)
- Participated in community service work (mission trip) in the Dominican Republic
- Involved in Girl Scouts during high school, focusing on community service
Languages
French
Native or Bilingual
English
Native or Bilingual
Certification
- Registered Behavioral Technician (RBT)
- CPR and HIPAA Awareness
Affiliations
- UNTOLD
- Revelation Church LA
- Spirit Life Church
- The Perfect Prescription
- Dr.ChiChiRX
- Immunotec Research
- Dream Center
Timeline
Practice Manager
The Perfect Prescription Medical Services
02.2023 - Current
Media Production
Lifeline TNT Ministries
11.2022 - Current
Registered Behavioral Technician (RBT)
Texas ABA & Child Development Services
07.2022 - 10.2022
Registered Behavioral Technician (RBT)
VCNH Vanguard Center Neurological Health
02.2022 - 07.2022
Delivery Driver
FedEx Ground
04.2020 - 12.2021
Barista
Starbucks
08.2017 - 04.2019
Waitress
Napoli's
06.2017 - 10.2017
Uber Driver
Uber
12.2016 - 06.2017
Delivery Driver
Jimmy John's
08.2014 - 12.2016
Beauty Consultant
Walgreens
09.2012 - 12.2014
Texas Certificate of High School Equivalency - GED
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