Summary
Overview
Work History
Education
Skills
Timeline
Generic

Camille Durant

Southfield,MI

Summary

Diligent customer service specialist with extensive amount of experience and a passion for building customer relationships and defusing customer situations. I am looking to secure a career opportunity that I can fully utilize my training and skills, while making a positive contribution to the company.

Overview

4
4
years of professional experience

Work History

Apartment Leasing Agent

Contour Companies
Bloomfield Hills, Michigan
02.2024 - Current
  • Provided excellent customer service when responding to phone calls or emails from prospects or existing clients.
  • Developed marketing strategies to increase demand for vacant units.
  • Maintained accurate records of all rental activity in property management software.
  • Assisted owners with analyzing complex real estate documents and loan agreements.
  • Oversaw daily operations, maintenance, and administration of various properties.

ADONA IN SOUTHFIELD
Southfield, MI
02.2024 - Current
  • Greeted prospective tenants, answered questions, and provided tours of the property
  • Advertised available properties through various outlets such as newspapers and online listings
  • Maintained accurate records of all tenant leases, payments, and occupancy status
  • Ensured that all applicable laws and regulations were followed in accordance with local housing codes
  • Maintained a professional attitude when dealing with difficult situations or customers

Front Desk Receptionist

FOX RUN RETIREMENT COMMUNITY
Novi, MI
02.2022 - 01.2023
  • Provided exceptional service to high volume of daily customers
  • Answered guest inquiries, recommending shopping, dining or entertainment
  • Computed bills, collected payments and made change for guests
  • Welcomed customers to property and offered immediate assistance with needs
  • Handled alcohol service for guests over age of 21

Loan Officer

RAPID MORTGAGE
Bingham Farms, MI
06.2021 - 02.2022
  • Obtained and compiled copies of loan applicants' credit histories, corporate financial statements and other financial information to update credit and loan files
  • Listened carefully to customer complaints and swiftly resolved issues by taking appropriate action
  • Observed corporate and federal regulatory policies in terms of data security, privacy and confidentiality
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor

Education

Healthcare Administration - Health Care Administration

Purdue Global University
West Lafayette, IN
09.2023

HIGH SCHOOL DIPLOMA -

Walled Lake Central High School
Walled Lake, MI
06.2021

Business Management

Oakland Community College
Bloomfield Hills, MI

Skills

  • Guest Relations
  • Hospitality Services
  • POS Systems
  • Leasing Agent
  • Strong negotiation
  • Property management
  • Fair housing regulations
  • Business partnerships
  • Sales and marketing aptitude
  • Telephone and email etiquette
  • Relationship building

Timeline

Apartment Leasing Agent

Contour Companies
02.2024 - Current

ADONA IN SOUTHFIELD
02.2024 - Current

Front Desk Receptionist

FOX RUN RETIREMENT COMMUNITY
02.2022 - 01.2023

Loan Officer

RAPID MORTGAGE
06.2021 - 02.2022

Healthcare Administration - Health Care Administration

Purdue Global University

HIGH SCHOOL DIPLOMA -

Walled Lake Central High School

Business Management

Oakland Community College
Camille Durant