Camille Durant
Southfield,MI
Summary
Diligent customer service specialist with extensive amount of experience and a passion for building customer relationships and defusing customer situations. I am looking to secure a career opportunity that I can fully utilize my training and skills, while making a positive contribution to the company.
Overview
4
4
years of professional experience
Work History
Apartment Leasing Agent
Contour Companies
Bloomfield Hills, Michigan
02.2024 - Current
- Provided excellent customer service when responding to phone calls or emails from prospects or existing clients.
- Developed marketing strategies to increase demand for vacant units.
- Maintained accurate records of all rental activity in property management software.
- Assisted owners with analyzing complex real estate documents and loan agreements.
- Oversaw daily operations, maintenance, and administration of various properties.
ADONA IN SOUTHFIELD
Southfield, MI
02.2024 - Current
- Greeted prospective tenants, answered questions, and provided tours of the property
- Advertised available properties through various outlets such as newspapers and online listings
- Maintained accurate records of all tenant leases, payments, and occupancy status
- Ensured that all applicable laws and regulations were followed in accordance with local housing codes
- Maintained a professional attitude when dealing with difficult situations or customers
Front Desk Receptionist
FOX RUN RETIREMENT COMMUNITY
Novi, MI
02.2022 - 01.2023
- Provided exceptional service to high volume of daily customers
- Answered guest inquiries, recommending shopping, dining or entertainment
- Computed bills, collected payments and made change for guests
- Welcomed customers to property and offered immediate assistance with needs
- Handled alcohol service for guests over age of 21
Loan Officer
RAPID MORTGAGE
Bingham Farms, MI
06.2021 - 02.2022
- Obtained and compiled copies of loan applicants' credit histories, corporate financial statements and other financial information to update credit and loan files
- Listened carefully to customer complaints and swiftly resolved issues by taking appropriate action
- Observed corporate and federal regulatory policies in terms of data security, privacy and confidentiality
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor
Education
Healthcare Administration - Health Care Administration
Purdue Global University
West Lafayette, IN09.2023
HIGH SCHOOL DIPLOMA -
Walled Lake Central High School
Walled Lake, MI06.2021
Business Management
Oakland Community College
Bloomfield Hills, MISkills
- Guest Relations
- Hospitality Services
- POS Systems
- Leasing Agent
- Strong negotiation
- Property management
- Fair housing regulations
- Business partnerships
- Sales and marketing aptitude
- Telephone and email etiquette
- Relationship building
Timeline
Apartment Leasing Agent
Contour Companies
02.2024 - Current
ADONA IN SOUTHFIELD
02.2024 - Current
Front Desk Receptionist
FOX RUN RETIREMENT COMMUNITY
02.2022 - 01.2023
Loan Officer
RAPID MORTGAGE
06.2021 - 02.2022
Healthcare Administration - Health Care Administration
Purdue Global University
HIGH SCHOOL DIPLOMA -
Walled Lake Central High School
Business Management
Oakland Community College