Camille Elvidge
Brookfield,IL
Summary
Motivated Small Business Owner with proven record of success managing daily operations of business. Versed in monitoring day-to-day operations, reviewing sales reports and hiring and training top talent. Charismatic leader focused on generating repeat business.
Overview
14
14
years of professional experience
Work History
Retail Manager
US #1
Chicago, IL
01.2010 - 02.2016
- Managed daily operations of the store, including opening and closing procedures.
- Supervised staff to ensure customer satisfaction and proper performance of duties.
- Developed strategies for increasing sales and improving customer service.
- Implemented new policies and procedures to improve efficiency.
- Analyzed financial data to identify areas of improvement for profitability.
- Conducted inventory management activities such as receiving shipments and maintaining stock levels.
- Resolved customer complaints in an efficient manner while ensuring customer satisfaction.
- Organized promotional events to increase brand awareness and drive sales growth.
- Created weekly schedules for store employees according to labor laws and budget constraints.
- Maintained cleanliness standards throughout the store by delegating tasks to staff members.
- Attended trade shows, conferences, and other industry events to stay current with trends.
- Coached, managed and developed teams to provide exceptional service and achieve sales goals.
- Met or exceeded fiscal sales goals, maximizing operating budgets.
- Formed and sustained strategic relationships with clients.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Implemented successful business strategies to increase revenue and target new markets.
- Negotiated contracts with vendors for supplies, products, and services.
- Oversaw all aspects of merchandising within the store including product placement and display design.
- Established relationships with key suppliers in order to secure competitive pricing options.
- Performed regular price checks on competitor stores in order to remain competitive.
- Monitored inventory, cash and payroll processes to keep location running smoothly.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Staged merchandise and stocked sales floor to stimulate impulse sales.
- Managed visual merchandising, maintaining standards and elevating customer experience.
Small Business Owner
Milly On The Moon
Brookfield, IL
02.2015 - 02.2024
- Developed business plans and strategies to grow small business.
- Negotiated contracts with vendors, suppliers, and customers.
- Analyzed market trends to inform product offerings and pricing decisions.
- Implemented efficient processes for ordering inventory and tracking deliveries.
- Oversaw daily operations of small business including customer service and financial management.
- Organized events such as vendor markets, trade shows. for networking opportunities.
- Assisted customers with product selection, sizing and styling.
- Organized stockroom shelves according to size, color or style.
- Conducted inventories on a regular basis to track stock levels.
- Upsold additional items based on customer interests and needs.
- Tracked sales performance metrics to identify trends in the market place.
- Developed promotional strategies to increase sales volume.
- Scheduled shifts for fellow associates during peak traffic times.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained cleanliness of store environment including floors, windows, displays.
- Analyzed customer feedback data to recommend improvements in service quality.
- Helped customers find specific products, answered questions and offered product advice.
- Sourced additional items from vendors when needed.
- Steamed garments as necessary
- Styled models
- Transported garments and other items to off-site locations for photoshoots.
- Dressed models according to the direction of the stylist or photographer's vision.
- Attended fashion shows to research current trends in fashion design, styling techniques and materials.
- Prepared detailed invoices for all purchases made during a project.
- Provided support services such as running errands and making deliveries.
- Performed basic alterations on clothing items when needed.
- Assisted clients in selecting appropriate clothing for special occasions and everyday wear.
- Created personalized looks that complemented individual body shapes, lifestyle, and budget.
- Provided expertise on current fashion trends and styling techniques.
- Suggested accessories to complete the look of an ensemble.
- Coordinated with designers and other industry professionals to source unique pieces for clients' wardrobes.
- Conducted research on upcoming fashion trends and colors for seasonal collections.
- Scheduled appointments with clients to discuss their style needs and preferences.
- Partnered with vendors to source high-quality fabrics and materials at competitive prices.
- Advised clients on how to mix-and-match items from different collections into cohesive outfits.
- Maintained detailed records of client purchases and measurements for future reference.
- Styling of store fronts and pop up vendor fairs.
- Monitored customer feedback and implemented changes based on their suggestions.
- Participated in local community activities to promote the brand's visibility and reputation.
Education
Associate of Science - Applied Science
Coyne College
2012
Skills
- Planning and Execution
- Business Growth and Retention
- Vendor Relations
- Vision Implementation
- Negotiation
- Personal Shopping
- Textile Knowledge
- Brand Awareness
- Visualization Techniques
- Boutique Oversight
Timeline
Small Business Owner
Milly On The Moon
02.2015 - 02.2024
Retail Manager
US #1
01.2010 - 02.2016
Associate of Science - Applied Science
Coyne College