CAMILLE JONES
SKY ZONE
Birmingham,Alabama
7
years of professional experience
Detail-oriented and proactive Administrative Professional with a strong background in complex calendar management, high-level meeting coordination, and office operations. Proven ability to draft professional correspondence, manage diverse vendor relations, and leverage advanced software suites to maintain organizational efficiency. Adept at acting as a reliable liaison for executive leaders, internal teams, and external partners to ensure seamless day-to-day business continuity.
Work History
OPERATIONS MANAGER
1 Year 8 Months- Streamline scheduling workflows, executive calendars, and event timelines using Workday & Microsoft Bookings to optimize resource allocation.
- Manage operational budgets across multiple in-park departments, directly controlling labor spend and optimization and inventory procurement to optimize gross margins.
- Oversee daily cafe operations, inventory, and food safety compliance for the high-volume in-house cafe to maintain a 98% health inspection score
- Enforce strict HACCP (Hazard Analysis Critical Control Points) and sanitation standards, train team members on safe food storage, prep, and allergen protocols
- Manage vendor orders, product rotation (FIFO), and waste reduction, lowering food waste by 8% while meeting peak weekend guest demand.
- Facilitate administrative onboarding, schedule training sessions, and prepare tracking to improve workplace readiness.
- Maintain digital filing systems, analyze workflow feedback, and update internal documentation to boost day-to-day team productivity.
- Serve as the primary point of contact for clients and visitors, manage high-volume email/phone inquiries and resolve scheduling conflicts on the front and back end.
CLUB MANAGER
5 Years- Maintained ongoing communication with external vendors, monitored office supplies, and coordinated inventory logistics across multiple regional facilities.
- Administered survey management software to capture internal and external feedback, compiled data-driven reports for regional leadership.
- Organized administrative logistics, prepared meeting agendas, and coordinated facility setups, contributed to a significant jump in regional performance rankings.
- Built and maintained complex staff schedules, distributed performance updates, and kept internal tracking logs meticulously organized.
- Partnered with the facilities department to execute a 7-day venue shutdown and "re-equip" project, orchestrated deep-cleaning timelines and equipment placement logistics to relaunch the facility on schedule.
- Maintained precise physical and digital filing systems to ensure total location compliance with safety protocols and operational regulations.
Education
CPR & AED Certification
ServSafe Food Protection Manager Certification
Project Management Professional (PMP)
Certified Associate in Project Management (CAPM)
Skills
Operations management
Customer service
Team leadership
Problem-solving
Decision-making
Employee relations and conflict resolution
Planning and implementation
Staff training
Inventory management
Policies and procedures implementation
Performance monitoring
Employee motivation
Staff development
MS office
Goal setting
Interpersonal communication
Client relationships
Workflow optimization
Project management abilities
Project leadership
Process improvement
Health and safety compliance
Superb time management skills
Customer relationship management (CRM)
Onboarding and orientation
KPI tracking
Cost reduction
Business administration
Unsurpassed work ethic
Cross-functional collaboration
Incidents management
Risk management
Cross-functional communications
Budget development and management
Data analysis
Forecasting and scheduling
Document control
Cost control
Building and facility management
Negotiation
P&L management
Sales background
Event planning
Verbal and written communication
Hospitality management
Social media marketing
Room setup and breakdown
Market analysis
Personal Information
Title: MANAGER
Timeline
OPERATIONS MANAGER
SKY ZONE
01.2025 - CurrentRead More
CLUB MANAGER
PLANET FITNESS
01.2020 - 01.2025Read More
National Restaurant Association
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American Heart Association
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Project Management Institute
Project Management Professional (PMP)
Read More