Camille Marcello
Staten Island,NY
Summary
Developed strong critical thinking skills from operating in a fast-paced environment. Proficient in effective communication and problem-solving, ensuring tasks are always completed efficiently and accurately. Experience in mentoring new team members on performance and hospitality throughout the business to ensure improvement in operational workflow. I am prepared to apply these transferable skills to make a meaningful impact in a new role.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Team Member
Chic-Fil-A
07.2022 - Current
- Developed strong cooperative relationships with coworkers and managers.
- Worked different stations to provide optimal coverage and meet production goals.
- Increased customer satisfaction daily with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Participated in discussions to improve sales and marketing strategies of the business
- Sold merchandise at off-site sales while upselling products.
Office Worker
North Shore Learning Center
07.2023 - 09.2023
- Completed clerical tasks such as filing, copying, and distributing mail.
- Assisted in the preparation and distribution of reports, contributing to data-driven decision-making processes.
- Answered and managed incoming and outgoing calls professionally while recording accurate messages for distribution to office staff.
After School Tutor
Read Alliance
02.2022 - 05.2022
- Supported students in the development of critical thinking skills and perseverance to persist with challenging tasks.
- Created a warm and welcoming environment for students to feel comfortable in.
- Encouraged students to be confident in their abilities while providing kind words of encouragement.
Education
High School Diploma -
College of Staten Island
Staten Island, NY06.2028
Skills
- Exceptional Customer service
- Patience and empathy
- Problem-solving skills
- Professionalism and etiquette
- Adaptable nature
- Leadership qualities
- Clear communication
Certification
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
Timeline
Office Worker
North Shore Learning Center
07.2023 - 09.2023
Team Member
Chic-Fil-A
07.2022 - Current
After School Tutor
Read Alliance
02.2022 - 05.2022
High School Diploma -
College of Staten Island
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