Camille M. Mitchell
Brooklyn
Summary
Professional Services Director seeking to expand experience in the areas of AI Enterprise Engineering Product Development, Fintech, Enterprise Information Systems, Social & Digital Management, Product Development & Business Intelligence & AI Development/Economic Advancement of Corporate Social Responsibility Models. Executive level change agent with mastery in Enterprise Application Engineering, Agile Lean Engineering, Agile Scrum & PMT level Program and Product Management as well as SDLC Agile Product & Program Management.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Lead Technical Product Manager (Director Level)
Mastercard
01.2020 - Current
- Feature Prioritization and backlog management; Story and defect grooming in association with EPIC level management of initiatives within current pipeline and active collective actions for application team.
- Product Lifecycle Management – Backlog Estimations, Product Feature Selection & Product / Project Management of Backlog Consultancy to 4 member team working on global regional product prioritizations, ALM data modeling and roadmap visualizations.
- Data Visualization Design & Development – Use of Tableau 2019.3 and 2020.2/3 to design global product roadmaps and prioritization models for MDES & SRC divisions for MC NAM, EU, and EMEA.
- Data Visualization & UX Design Training – Visualization model development along with specific performance standard metrics for socialization and promotion to MC Senior Leadership Teams.
- UX Design and Development within Confluence, Microsoft Teams & ALM – Data Validation, Visualization & Data mental modeling for new MC specific program roadmaps, initiatives and feature backlogs and data reporting systems.
- Strategic Project & Program Level Consultancy – Tableau, Web Development & UX Design for PAI NAM NY and STL product teams.
Managing Director, Owner
Mijon Consulting INC
08.2013 - Current
- Company Overview: Managing Director and owner of small boutique service firm specializing in three distinct service offerings: IT/IS (iOT based) Enterprise Program Management, Product Development & Social Media Marketing & Content Production/Distribution.
- Contracts Acquired: 1010 Data, Entertainment Industry, BOC, Verizon, Mastercard.
- IT/IS (iOT based) Enterprise Program Management, Product Development & Social Media Marketing & Content Production/Distribution – No Profit (Research & Dev Only at this time).
- Federated server access planning & user authentication management.
- Graphic Design & Social Media Content Management: Alignment of Design, UX Dev, Content Creation (Prototype Research & Dev).
- Artist Development in areas of Song Writing, Performance Development & other creative and professional service management.
- Managing Director and owner of small boutique service firm specializing in three distinct service offerings: IT/IS (iOT based) Enterprise Program Management, Product Development & Social Media Marketing & Content Production/Distribution.
Director of Product Development, Security & Compliance
NYC Department of Finance – CPSS
02.2018 - 09.2018
- Enterprise Product & Program Management for finance driven products for agencies throughout the 5 city boroughs utilizing various payment channels to process various types of payments for city services.
- Development of two new product channels via mobile app development and digital SAAS platform management and expanding the scope of products to mobile and portable digital platforms for city agencies.
- Successfully managed large-scale efforts to change pricing structures in the city in addition to actively moving the needle on many stalled projects to better fortify the city’s current internal network structure utilizing the guidelines and principles of PCI DSS v3.2.1.
- Successfully managed highly skilled team to rollout new compliance engagement period for all city agencies to be certified compliant under the PCI DSS mandate and worked to incorporate a new user friendly training program for city employees handling credit cards to be able to identify fraudulent and suspicious tampering to city POS machines.
- Successfully certified over 30 agencies that had been out of compliance for well over 2 years in 13 months.
Senior Project/Product Manager
NYC Department of Finance – CPSS
10.2016 - 02.2018
- Enterprise Program Management for finance driven products for agencies throughout the 5 city boroughs utilizing various payment channels to process various types of payments for city services.
- Development of two new product channels via mobile app development and digital SAAS platform management via systems such as SalesForce, Accela, Oracle, AWS & Azure.
- Led team of 100 through the complete migration from Wells Fargo post the dropping of their credit score and profile with the city after violations against consumer accounts.
- Won award and recognition for the team in being able to successfully transition to a new payment gateway provider within the time specified and under budget as projected.
Program Manager (Director)
Verizon
10.2014 - 09.2016
- Enterprise level program management to Verizon Telematic’s 13-work stream program focused on the successful launch of connected car service (Hum by Verizon).
- Managed 250 resources program wide with 7 direct reports and 5 indirect project team members including business and system analyst.
- Work to build ERP and CRM applications plus digital platform via mobile web app and self-care account portal.
Program Manager (Director)
D&B
09.2013 - 09.2014
- Program Management Director responsible for application development of content based SASS solutions – Client listing includes SAP, Adobe, Sales force, Microsoft & Workday.
- Led team in coordination with business development group to manage scope and requirement collection, HLD artifact delivery and build delivery for multi-tiered application structure utilized purchased D&B data.
- Led effort to also correct issues and build comprehensive PMO framework for Global Alliances group.
PMO Manager
Brightstarr
09.2012 - 09.2013
- PMO Manager for small boutique firm working on digital platform solutions (Intranets, Extranets & Public Facing Sites) for clients such as Major League Soccer, Tumi, ABT Associates, Levi Strauss & BASF.
- Built PMO team and led programs for clients looking to establish digital solutions for intranets, extranets and public facing sites.
- Led team of developers, UX specialists and business analysts through SDLC process to complete project roadmap, user experience modeling and HLD Design up to and including the build phase requirements.
Knowledge & Web Solutions Project Manager
Mayer Brown
07.2010 - 08.2012
- Project Manager and Business Process Specialist within Law Firm serving clients throughout Legal Industry.
- SharePoint Team Site development; PM for small to large initiatives containing lists, web part and HTML configuration, workflow initiation and user permissions.
Community Project Manager
Democratic National Committee | OFA | ALSN
09.2008 - 02.2010
Financial Services Project Manager
Canopy Financial
05.2008 - 09.2008
Professional Services PM & Software Engineer
Precision Software | QAD
03.2005 - 05.2008
- Product Lifecycle Management – Backlog Estimations, Product Feature Selection & Product / Project Management of Backlog.
- Onsite Face to Face: Client Engagement – Software Engineer providing configuration services to onsite client and personnel in the setup and configuration of TRAX logistic module.
Category Project/Product Manager
Kraft Foods | Capgemini
- Product Lifecycle Management – Backlog Estimations, Product Feature Selection & Product / Project Management of Backlog using Jira.
- Stakeholder management and exploration of longer term demand management / savings opportunities.
Education
Bachelors of Science - Information Technology
DeVry University
10.1999 - 06.2002
MS - Information Systems
DePaul University
08.2010 - 06.2002
Bachelor of Science - Bio Psychology (Major) Music (Minor)
St. Xavier University (Bradley University Transfer)
Chicago, IL 08.1992 - 06.1997
Skills
- Project Server Administration
- Project Management
- Product Management
- Adobe Creative Suite 55
- CS Suites: Design & Web Premium
- AMS DB
- SQL 2008
- K2 BP
- MS SharePoint Designer
- SQL Server
- Informatica
- Hadoop
- Vertica
- PHP
- HTTP
- HTML Development
- SQL Enterprise Manager
- JDE Edwards
- Amazon DB Services
- Siebel Marketing
- Lyris
- NET
- Progress
- Visual Basic 60
- Workday
- SAP
- Active Directory
- JDE World
- Win 2000
- Win 2003
- Visio
- PPT
- MS Office Tools
- Workbench
- Office 365
- Azure
- AWS
- Axure
- K2 Workflow
- SalesForce
- FTP
- VPN
- Front Page
- Skype
- WebEx
- GTM
- IM
- MS Project
- SharePoint 2003
- SharePoint 2007
- SharePoint 2010
- SharePoint 2013
- SharePoint 2016
- Document Center
- Live Meeting
- Lotus Notes
- Communication
- Requirement Gathering
- Business Process Development
- Documentation
- Testing
- Test Scripts
- RACI Chart Development
- Run Sheets
- IS Deployments
- QC
- UAT Coordination
- SIT Coordination
- Tactical Management
- Digital Marketing
- Customer Experience
- Web Development
- Social Media Management
- Creative Campaign Strategy Planning
- Email Marketing
- Ad Serving
- SEO
- SEM
- Integrated B2B Marketing
- Integrated B2C Marketing
- Online PR
- Content Management
- Product and Services Demand Management
- Executive Strategy
- Change Agent
- Product Development Qualifications
- Guide Team Development
- Operational Goals
- Social Media Strategies
- Web Application Development Strategies
- Enterprise Level Program Management
- PMBOK
- Technical PM Qualifications
- Application Development
- Relational Database Structures
- Oracle
- SAP CRM
- Digital Marketing Experience
- Project Plans
- Large-scale Technical Projects
- Ad Serving Techniques
- Professional Work Attributes
- Self-motivated
- Artificial Intelligence Engineering
- Copilot
- Office 365
- Bitcoin, Blockchain Ecosystem Engineering
Certification
PMP, PMI Institute, 1396814
Skills
3, Expert, 13, Expert, 4, Intermediate, Intermediate, 2, Intermediate, 4, Intermediate, 10, Expert, 2, 9, Intermediate, Expert, 10, Expert, 10, Functional Expert, 8, Expert, 11, Functional Expert, 5, Functional Expert, 8, Functional Expert, 11, Expert, 10, Expert, 7, Expert, 11, Expert, 7, Expert, 9, Expert, 3, Functional Expert | UI Designer, 2, Functional Expert | UI Designer, 2, Power User, 3, Power User | Admin, 2, Expert, 6, Intermediate/Expert, 16, Expert, 11, Expert, 11, Expert, 6, Intermediate/Expert, 9, Expert, 9, Expert, 9, Expert
Timeline
Lead Technical Product Manager (Director Level)
Mastercard
01.2020 - Current
Director of Product Development, Security & Compliance
NYC Department of Finance – CPSS
02.2018 - 09.2018
Senior Project/Product Manager
NYC Department of Finance – CPSS
10.2016 - 02.2018
Program Manager (Director)
Verizon
10.2014 - 09.2016
Program Manager (Director)
D&B
09.2013 - 09.2014
Managing Director, Owner
Mijon Consulting INC
08.2013 - Current
PMO Manager
Brightstarr
09.2012 - 09.2013
MS - Information Systems
DePaul University
08.2010 - 06.2002
Knowledge & Web Solutions Project Manager
Mayer Brown
07.2010 - 08.2012
Community Project Manager
Democratic National Committee | OFA | ALSN
09.2008 - 02.2010
Financial Services Project Manager
Canopy Financial
05.2008 - 09.2008
Professional Services PM & Software Engineer
Precision Software | QAD
03.2005 - 05.2008
Bachelors of Science - Information Technology
DeVry University
10.1999 - 06.2002
Bachelor of Science - Bio Psychology (Major) Music (Minor)
St. Xavier University (Bradley University Transfer)
08.1992 - 06.1997
Category Project/Product Manager
Kraft Foods | Capgemini