Camille Muhlbauer
Summary
Accomplished Marketing and Retail Operations Coordinator with a proven track record at New Hope, enhancing operational efficiency and customer satisfaction. Expert in store layout optimization and skilled in team building, significantly improving store performance. Known for implementing effective marketing promotions and sales leadership, driving notable business growth.
Overview
9
9
years of professional experience
Work History
Marketing and Retail Operations Coordinator
New Hope
05.2023 - Current
- Maintained compliance with company policies and industry regulations by conducting regular audits of store operations practices.
- Played a key role in maintaining store cleanliness and safety standards to ensure an inviting shopping experience for customers.
- Enhanced customer satisfaction with effective problem resolution and timely follow-up on inquiries.
- Implemented loss prevention strategies to reduce shrinkage rates and protect store assets.
- Improved store efficiency by streamlining retail operations processes and procedures.
- Established strong relationships with vendors, ensuring timely product delivery and optimal inventory levels.
- Submitted reports to senior management to aid in business decision-making and planning.
Bargain Shoppe Assistant Manager
New Hope
05.2021 - 05.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Created a sales floor plan for a better flow for shopping experience
- Conducted employee annual Appraisals
- Submitted employee timecards to payroll
- Operated forklift to stack clothing bales and create space in backroom by storing boxes on industrial shelving units
Lead Sales Floor Associate
New Hope
07.2019 - 05.2021
- Assisted coworkers when needed to ensure all tasks were completed efficiently, fostering teamwork within the store environment.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Increased customer satisfaction by providing excellent product knowledge and timely assistance on the sales floor.
- Answered questions about store policies and addressed customer concerns.
- Created signage for items on sales floor
- Oversee the Bargain Shoppe's bid item auction process
- Put together unique merchandise displays throughout the store and photographed the displays to share on facebook
Bargain Shoppe Receiver/Sorter/Baler
New Hope
02.2018 - 07.2019
- Kept work areas clean, safe, and organized.
- Maintained a clean and organized receiving area, enhancing workflow and productivity.
- Loaded and unloaded boxes and pallets using safe operating procedures and correct equipment.
- Trained new employees on receiving procedures, improving overall team performance.
- Sorted donated items
- Baled recyclable materials that were deemed unsellable and items that had reached the end of their time on the sales floor
Lead Cake Decorator
HyVee
09.2015 - 10.2016
- Enhanced customer satisfaction by creating visually appealing and delicious custom cake designs.
- Assisted management in recruiting qualified candidates for open positions within the cake decorating team, ensuring a talented workforce capable of meeting company objectives.
- Consistently met tight deadlines for special orders, ensuring customer satisfaction and repeat business.
- Revamped existing cake design offerings to incorporate modern trends while preserving classic options that remained popular among customers.
- Conducted wedding cake consultations and tastings
- Participated in HyVee regional cake decorating competitions.
Education
No Degree - Credits in Statistics, Composition, Chemistry
Des Moines Area Community College
Carroll, IAHigh School Diploma -
Home School
Templeton, IA05.2009
Skills
- Store operations
- Operational Efficiency
- Store Layout
- Sales Analysis
- Marketing and Promotions
- Cash Handling and Reconciliation
- Team Building and Motivation
- Staff Coaching and Training
- Sales floor organization
- Retail Operations
- Performance Analysis
- Basic Mathematics
- Sales Leadership
- Policy Enforcement
- Records Organization
- Departmental Procedures
Hobbies
My hobbies include, running, watching sports, crafting, cooking/baking, spending time with family, planning and coordinating family outings and events
Timeline
Marketing and Retail Operations Coordinator
New Hope
05.2023 - Current
Bargain Shoppe Assistant Manager
New Hope
05.2021 - 05.2023
Lead Sales Floor Associate
New Hope
07.2019 - 05.2021
Bargain Shoppe Receiver/Sorter/Baler
New Hope
02.2018 - 07.2019
Lead Cake Decorator
HyVee
09.2015 - 10.2016
No Degree - Credits in Statistics, Composition, Chemistry
Des Moines Area Community College
High School Diploma -
Home School
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