CAMILLE REYNOLDS
Summary
Medical assistant with over 4 years of experience in high-quality patient care and medical office management. Demonstrated ability to efficiently manage multiple tasks in fast-paced environments while ensuring compliance with regulatory standards. Recognized for exceptional organizational skills and fostering strong patient relationships through effective communication. Committed to achieving the highest levels of patient satisfaction and delivering empathetic care.
Overview
24
24
years of professional experience
Work History
Certified Medical Assistant
Columbia Doctors Medical Group
White Plains, New York
07.2025 - Current
- Assisted physicians with patient examinations and procedures.
- Monitored vital signs and documented patient information accurately.
- Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
- Conducted diagnostic tests such as EKGs or hearing screenings in accordance with established protocols.
- Prepared specimens for laboratory testing and performed routine laboratory tests.
Lead Medical Assistant
Cano Health
Deerfield Beach, Florida
01.2024 - 06.2025
- Keep medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Oriented and train new staff on proper procedures and policies.
- Call and fax pharmacies to submit prescriptions and refills.
- Meet operational targets consistently by guiding and motivating medical assistant team to effectively handling administrative and clinical needs.
- Assist physicians and nurses with clinical procedures following safe practices.
- Competent in using a portable DEXA (Dual-energy X-ray absorptiometry) machine, and portable DRE (Diabetic Retinal Eye Exam) machine.
Medical Assistant/Phlebotomist
Cano Health
12.2021 - 12.2023
- Obtained client medical history, medication information, symptoms, and allergies.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Prepared lab specimens for diagnostic evaluation.
- Completed EKGs and other tests based on patient presentation in office.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Customer Service Representative
Global Response/Lane Bryant
10.2019 - 10.2021
- Responded to customer requests for products, services, and company information.
- Maintained up-to-date knowledge of product and service changes.
- Cross-trained and backed up other customer service managers.
- Delivered exceptional customer service for over 2 years to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Trained new personnel regarding company operations, policies and services.
Customer Service Analyst
E-Services Group International
01.2007 - 04.2012
- Achieved high customer retention rates with exceptional communication skills and a deep understanding of client needs.
- Managed escalated customer complaints to successful resolution, ensuring satisfaction and continued loyalty.
- Cultivated customer loyalty, promoted repeat business, and improved sales.
- Evaluated account and service histories to identify trends, using data to mitigate future issues.
Retail Sales Coordinator
Willman Sales
04.2002 - 01.2007
- Streamlined inventory management processes, resulting in reduced overstock and waste.
- Established strong rapport with vendors, negotiating favorable terms on shipments and deliveries.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Education
Certified Phlebotomist Technician
National Healthcareer Association
11-2024
Certified Clinical Medical Assistant
National Healthcareer Association
10.2024
Diploma - Medical Assistant
Florida Career College
Margate, FL12.2021
Certificate - Certified Nursing Assistant
Ambassador Seventh Day Adventist
Lauderdale Lakes, FL07.2019
Certificate - Home Health Aide
Center For Career Training
Lauderdale Lakes, FL03.2017
High School Diploma -
Kingston Technical High School
Kingston JA06-1997
Timeline
Certified Medical Assistant
Columbia Doctors Medical Group
07.2025 - Current
Lead Medical Assistant
Cano Health
01.2024 - 06.2025
Medical Assistant/Phlebotomist
Cano Health
12.2021 - 12.2023
Customer Service Representative
Global Response/Lane Bryant
10.2019 - 10.2021
Customer Service Analyst
E-Services Group International
01.2007 - 04.2012
Retail Sales Coordinator
Willman Sales
04.2002 - 01.2007
Certified Phlebotomist Technician
National Healthcareer Association
Certified Clinical Medical Assistant
National Healthcareer Association
Diploma - Medical Assistant
Florida Career College
Certificate - Certified Nursing Assistant
Ambassador Seventh Day Adventist
Certificate - Home Health Aide
Center For Career Training
High School Diploma -
Kingston Technical High School