Natalie Dalton
Westbrook,MN
Summary
Certified Medical Assistant
Reliable Medical Support professional with three years of experience in clinic environment. Have two years experience working with people with mental health issues and learning how to help them cope with these. Currently on year two of getting my bachelor's degree in psychology.
Overview
6
6
years of professional experience
Work History
Certified Medical Assistant
Hunter's Place Group Home
03.2023 - 06.2025
- Called and faxed pharmacies to submit prescriptions and refills and doctor's offices to make sure all orders were signed and documented.
- Provided compassionate care for resident's, addressing their concerns and ensuring a positive experience.
- Had open communication with resident's family members/case worker's on resident's appointment notes, any changes with mental health or medications, and overall continuation with plan of care.
- Kept up to date nurse, MARs, and appointment notes on each resident.
- Scheduled and accompanied resident to appointments.
- Had open communication with staff about any medical concerns or changes with residents.
Certified Medical Assistant
Avera
01.2022 - 03.2023
- Sanitized, restocked and organized exam rooms and medical equipment.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Called and faxed pharmacies to submit prescriptions and refills.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Collected and documented patient medical information such as blood pressure and weight.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Taught patients about medications, procedures and care plan instructions.
Certified Medical Assistant
Sanford Health Walk In Clinic
03.2020 - 01.2023
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Directed patients to examining rooms and coordinated transportation assistance as necessary.
- Called and faxed pharmacies to submit prescriptions and refills.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Oriented and trained new staff on proper procedures and policies.
Medication Technician
Wilmar Correctional Facility
02.2019 - 08.2019
- Unpacked, sorted, counted and labeled all incoming medications to keep optimum inventory levels.
- Reviewed patient progress to document effects of any prescribed medication.
- Administered psychotropic medications and anxiety education to patients to provide mental health care.
- Interacted with patients and monitored vital signs during time of admission to report details to registered nurse.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Assisted in maintaining conducive environment for residents by adhering to infection control policies.
- Obtained biological specimens for ordered tests and prepared for laboratory transport.
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
Education
Certified Medical Assistant Licensure - Medical Assisting
Ridgewater College
Willmar, MN01.2020
Skills
- multi tasking
- punctuality
- Goal-oriented
- Self-sufficient
- People-oriented
- Detail-oriented
- Excellent time management skills
Timeline
Certified Medical Assistant
Hunter's Place Group Home
03.2023 - 06.2025
Certified Medical Assistant
Avera
01.2022 - 03.2023
Certified Medical Assistant
Sanford Health Walk In Clinic
03.2020 - 01.2023
Medication Technician
Wilmar Correctional Facility
02.2019 - 08.2019
Certified Medical Assistant Licensure - Medical Assisting
Ridgewater College
Similar Profiles
ATHUL MATHEWATHUL MATHEW
Nursing care assistant at FOREST PLACE NURSING HOME,ABBEY GROUPNursing care assistant at FOREST PLACE NURSING HOME,ABBEY GROUP
Petra TchouantePetra Tchouante
Residential Counselor at Mentally Challenged Adults, Carl's Place Residential Group HomeResidential Counselor at Mentally Challenged Adults, Carl's Place Residential Group Home
Becky SwansonBecky Swanson
Private In-home Care Provider at There's No Place Like Home Private In-Home CarePrivate In-home Care Provider at There's No Place Like Home Private In-Home Care
Jeannette NodingJeannette Noding
Paraprofessional at Westbrook Walnut Grove SchoolParaprofessional at Westbrook Walnut Grove School
PAMELA WARRINERPAMELA WARRINER
Dietary Aide and Cook at Sanford HealthDietary Aide and Cook at Sanford Health