Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Heather Laher

Eau Claire

Summary

Certified Medical Assistant with strong focus on patient care and clinical support. Skilled in administering medications, recording vital signs, and managing patient records. Known for reliability, adaptability, and effective teamwork. Proven ability to collaborate with healthcare professionals to achieve positive outcomes.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Certified Medical Assistant

Oakleaf OBGYN
10.2020 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
  • Performed routine laboratory tests and collected specimens, adhering to safety protocols and quality standards.
  • Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
  • Collected and documented patient medical information such as blood pressure and weight.

Dental Assistant

OakPark Dental
04.2018 - 10.2020
  • Assisted in patient preparation and care during dental procedures, enhancing patient comfort and satisfaction.
  • Managed sterilization processes for instruments, ensuring compliance with safety and hygiene standards.
  • Maintained accurate patient records, contributing to efficient treatment planning and follow-up care.
  • Educated patients on oral hygiene practices, promoting preventive care and overall health awareness.

Orthodontic Assistant

Kristo Orthodontics
07.2013 - 04.2018
  • Prepared patient for orthodontist and performed simple tasks such as tightening braces and conducting preliminary examinations.
  • Demonstrated strong communication skills while educating patients on oral hygiene practices specific to their orthodontic treatments.
  • Took x-rays, photographs, and impressions of patients' teeth and mouth.
  • Provided exceptional chairside assistance to orthodontist during complex procedures such as bracket placement and adjustments, aligner fittings, and appliance installations.

Education

Medical Assistant

Chippewa Valley Technical College
Eau Claire, WI
05-2023

Skills

  • HIPAA compliance
  • Medical terminology
  • Specimens collection and processing
  • Patient scheduling
  • Clinical documentation
  • Electronic health records
  • Vital sign monitoring
  • Sterilization techniques
  • Time management
  • Problem-solving
  • Team collaboration
  • Phlebotomy techniques

Certification

  • CMA - Certified Medical Assistant

Timeline

Certified Medical Assistant

Oakleaf OBGYN
10.2020 - Current

Dental Assistant

OakPark Dental
04.2018 - 10.2020

Orthodontic Assistant

Kristo Orthodontics
07.2013 - 04.2018

Medical Assistant

Chippewa Valley Technical College

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