Camille Robinson
Shelbyville,KY
Summary
Knowledgeable Program Director with 20 years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Program Director II
Nan McKay and Associates (NMA)
Frankfort, KY
10.2018 - Current
- Provide day-to-day oversight and direction of Remote Services under the Program Management Department. Currently responsible for more than 85 indirect reports and 4 direct management level staff.
- Responsible for the contract management of 40,000 vouchers and units for 30+ Public Housing Authorities across the United States.
- Responsible for interpreting federal, state, and local regulations regarding the implementation of the HCV/PH/Multi-Family programs and making policy recommendations to ensure overall compliance.
- Overview of Quality Control and ensuring Section 8 Management Assessment Program (SEMAP) goals are met- maintaining 'High Performer.' Addressing any Single Audit Agency findings and developing corrective action plans.
- Monitor production and data integrity of transactions completed by the Remote Services department for each PHA under Remote Services contracts.
- Ensures teams are in compliance with the Standard Operating Procedures, PHA Administrative plans, ACOPS and HUD regulations for each PHA that is under Remote Services contracts.
- Determines team staffing and training needs; Coordinate and provide appropriate recruiting, training, coaching, and leadership development.
- Ensure timely completion of performance plans, evaluations, and disciplinary actions by Supervisors
- Ensure teams provide professional and comprehensive customer service to internal and external customers
- Evaluates PHA procedures and processes to assist with streamlined services and provide recommendations for program excellence and performance improvements
- Experience with HCV (MTW and Non MTW), Public Housing, Multi-Family Housing Programs- RAD, LIHTC, PBV, COC-Shelter Plus Care, Emergency Housing Vouchers, and PH grant funded programs such as FSS and ROSS grants.
- Experience with multiple housing software systems- Yardi, Elite, MRI Software etc.
Assistant Grants Director
Ohio Valley Goodwill Industries
Cincinnati, OH
02.2015 - 10.2018
- Responsibilities included directly supervising and the management of all Grant Division program teams, which include Homeless Veteran Reintegration Program (HVRP) employment specialists, Rapid Re-Housing (Permanent Supportive Housing) and Supportive Services for Veteran Families (SSVF) case managers, and administrative program staff.
- Developed and implemented comprehensive strategies to improve operational processes and organizational efficiency.
- Collaborated with senior leadership to set long-term objectives for the agency.
- Directed the organization's daily operations, ensuring compliance with applicable laws and regulations.
- Monitor program activities to ensure quality and accuracy of work outcomes vis-a`-vis contractual and grant commitments.
- Provide clear, consistent, and thorough information about the Grants Division's goals and future planning to stakeholders, funders, and public.
- Work closely with the Vice President and Grants Director to develop management reports for ongoing fiscal management of each grant or program.
- Complete Dept of Labor (DOL), HUD and VA reports.
- Implements and administer program policies and procedures that adhere to Federal, State, and Local Government regulations.
- Provide support and training to internal and external partners and clients.
Director of Housing Operations
Talbert House
Cincinnati, OH
04.2014 - 01.2015
- Responsibilities included coordinating supportive services programs within the Housing services line.
- Maintain an ongoing knowledge of housing programs that assist families experiencing homelessness, mental illness, and substance abuse issues.
- Create and implement program policy and regulations in accordance with HUD regulations and funder requirements.
- Develop and Monitor budgets for housing grants and contracts.
- Provide support, technical assistance, and training to internal staff members
- Communicate Talbert House services to stakeholders, funders, and public.
- Supervise Associate Directors that oversee Property Management operations and case managers that provide direct services to clients.
Community and Supportive Services Coordinator II
Louisville Metro Housing Authority
Louisville, KY
08.2003 - 03.2014
- Responsibilities included supervision of case managers assisting families in transition as well as helping families to become more self-sufficient.
- Collaborated with various agencies to ensure appropriate resources were available for families in need.
- Developed and delivered training for internal staff. (Property managers, Housing Specialist, and Administration)
- Assisted with Section 8 (HCV) briefings and relocation services.
- Completed monthly, quarterly, and annual HUD reports.
- Obtained and maintained a strong relationship with the local HUD field office and HUD grants managers.
- Assisted in strategic planning sessions to further the mission of LMHA.
- Maintained an ongoing knowledge of Property Management operations.
- Completed development reports and tracked participants and program progress in various programs. (HOPE VI, FSS, MTW, Homeownership and ROSS)
Education
Master of Science in Social Work - Kent School of Social Work
University of Louisville
01.2002
Bachelor of Arts - Social Work
University of Kentucky
01.1999
Skills
- 20 years experience in the housing industry
- HUD Regulatory Compliance
- Public Housing/ HCV Policies and Procedures
- SEMAP Excellence
- Team Leadership
- Customer Service
Professional Organizations Certifications
- PH/HCV-Executive Management Certification (Nan McKay and Associates)
- Certified Housing Asset Management (CHAM) designation
- Housing Choice Voucher Specialist Certification (Nan McKay and Associates)
- HCV Program Management Certification (Nan McKay and Associates)
- Multi-Family Housing Specialist (Nan McKay and Associates)
Certification
- PH/HCV Executive Management Certification- Nan McKay and Associates
- Housing Choice Voucher Specialist Certification- Nan McKay and Associates
- HCV Program Management Certification- Nan McKay and Associates
- Multi-Family Housing Specialist- Nan McKay and Associates
- Certified Housing Asset Management (CHAM) designation
Timeline
Program Director II
Nan McKay and Associates (NMA)
10.2018 - Current
Assistant Grants Director
Ohio Valley Goodwill Industries
02.2015 - 10.2018
Director of Housing Operations
Talbert House
04.2014 - 01.2015
Community and Supportive Services Coordinator II
Louisville Metro Housing Authority
08.2003 - 03.2014
Master of Science in Social Work - Kent School of Social Work
University of Louisville
Bachelor of Arts - Social Work
University of Kentucky
- PH/HCV Executive Management Certification- Nan McKay and Associates
- Housing Choice Voucher Specialist Certification- Nan McKay and Associates
- HCV Program Management Certification- Nan McKay and Associates
- Multi-Family Housing Specialist- Nan McKay and Associates
- Certified Housing Asset Management (CHAM) designation
Similar Profiles
LAKEIDRA ADAMSLAKEIDRA ADAMS
Customer Service Representative at Nan McKay and Associates (NMA)Customer Service Representative at Nan McKay and Associates (NMA)
Wedney JeanWedney Jean
Customer Service Representative at Nan Mckay & AssociatesCustomer Service Representative at Nan Mckay & Associates
Jamal BonnerJamal Bonner
Housing Specialist at Nan McKay & AssociatesHousing Specialist at Nan McKay & Associates