Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Susan Brown

Shelbyville,KY

Summary

Knowledgeable pharmacy professional skilled at helping pharmacists complete accurate prescriptions in fast-paced settings. Security-minded and experienced in coordinating between prescribers, insurance companies and customers to resolve problems. Strong interpersonal and multitasking abilities.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Senior Certified Pharmacy Technician

Kroger
Shelbyville, KY
10.2011 - Current
  • Ensured compliance with safety regulations and pharmacy policies consistently.
  • Assisted pharmacists in accurate preparation and verification of prescription medications.
  • Mentored junior technicians on operational standards and procedures effectively.
  • Communicated medication instructions to patients clearly and concisely.
  • Coordinated swiftly with healthcare providers to resolve prescription-related issues.
  • Monitored medication expiration dates, organized stock, and removed outdated products efficiently.
  • Managed pharmacy workflow, maintaining adherence to state regulations and operational efficiency.
  • Participated in continuing education programs to enhance professional knowledge and skills.
  • Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
  • Ordered prescription refills as requested by physicians or authorized personnel.
  • Developed and maintained positive relationships with patients and healthcare providers.
  • Coordinated with healthcare providers to clarify prescription orders.

Education

Bachelor of Science - Criminal Justice

Troy University
Troy, AL
06-1998

Skills

  • Medication preparation and prescription verification
  • Inventory management
  • Patient counseling and insurance processing
  • Regulatory compliance
  • Communication skills
  • Problem solving
  • Time management
  • Data entry
  • Filling prescriptions precisely

Certification

  • Certified Pharmacy Technician (CPhT) since 2014
  • Lifetime member of Pi Gamma Mu - Alabama Delta Chapter International Honor Society in Social Sciences

References

References available upon request.

Timeline

Senior Certified Pharmacy Technician

Kroger
10.2011 - Current

Bachelor of Science - Criminal Justice

Troy University

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