Camille Robinson
Gainesville,FL
Summary
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Internal Admissions Director
Aspire Health at North Florida
Gainesville, FL
12.2023 - Current
- Collaborated with other departments on initiatives related to admissions policies and procedures.
- Provided guidance and support to applicants throughout the admissions process.
- Supervised day-to-day functions of admissions department.
- Maintained accurate records of all applicant information and documents.
- Implemented process improvements that increased efficiency across multiple departments.
- Managed customer inquiries regarding services offered in a timely manner.
- Provided support during client onboarding process by preparing necessary documentation.
- Scheduled meetings with potential clients to discuss their needs and present solutions.
- Maintained customer database, ensuring prospective clients are accurately entered and follow ups are scheduled.
- Conducted follow-up phone calls to prospective clients to assist sales team with meeting deadlines and exceeding goals.
- Assisted in the negotiation of contracts and agreements with clients and partners.
- Addressed customer questions and concerns regarding services.
- Set up potential client contacts, cultivated relationships, and followed through on service needs.
Certified Nursing Assistant
Gale Healthcare
Gainesville, FL
06.2020 - Current
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Upheld infection control and prevention policies across different patient-facing areas.
Admissions Assistant
Park Meadows Health & Rehabilitation Center
Gainesville, FL, FL
08.2022 - 11.2023
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Answered phones, called prospects and handled initial email contacts for applicants.
- Liaised between clients and vendors and maintained effective lines of communication.
Certified Nursing Assistant
Park Meadows Health & Rehabilitation Center
Gainesville, FL
12.2019 - 07.2022
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
Education
Diploma - General Studies
Gainesville High School
Gainesville, FL05.2009
Some College (No Degree) - Health Management And Clinical Assistance
Rasmussen University
St. Cloud, FLSkills
- Admissions Requirements
- Office Supplies and Inventory
- Administrative Support
- Admissions Processes
- Customer Satisfaction
- Facility Tours
- Electronic Filing System
- Microsoft Office
- Clerical Support
- Office Equipment Operation
- Application Filing
- Advanced Excel Spreadsheet Functions
- Multi-Line Telephone Systems
- Multitasking and Time Management
- Issue Response and Resolution
Certification
- Licensed Certified Nurse Assistant - 2019- Current
Timeline
Internal Admissions Director
Aspire Health at North Florida
12.2023 - Current
Admissions Assistant
Park Meadows Health & Rehabilitation Center
08.2022 - 11.2023
Certified Nursing Assistant
Gale Healthcare
06.2020 - Current
Certified Nursing Assistant
Park Meadows Health & Rehabilitation Center
12.2019 - 07.2022
Diploma - General Studies
Gainesville High School
Some College (No Degree) - Health Management And Clinical Assistance
Rasmussen University
- Licensed Certified Nurse Assistant - 2019- Current
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