Camille Ten Eyck
Kenai,AK
Summary
Detail-oriented case manager with extensive experience in court document processing and customer service. Expertise in streamlining operations and enhancing procedural clarity.
Results-driven Deputy Clerk skilled in case processing and communication facilitation. Proven ability to implement efficient filing systems and improve document retrieval, contributing to enhanced operational efficiency and customer satisfaction.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
30
30
years of professional experience
Work History
Deputy Clerk of the Court -Case Manager
State of Alaska Court System
Nome, AK
10.2011 - 11.2020
- Processed court documents and maintained accurate case files in compliance with legal standards.
- Assisted judges by preparing trial materials and managing courtroom schedules efficiently.
- Coordinated communication between court staff, attorneys, and the public to ensure procedural clarity.
- Implemented improved filing systems that enhanced document retrieval time and accuracy.
- Worked with Adult Probation
- Handled Grand Jury Proceedings
- Worked the Customer Service desk and handled all money transactions
Deputy City Clerk
City of Nome
Nome, AK
08.2006 - 10.2011
- Facilitated city council meetings, ensuring accurate documentation of proceedings and decisions.
- Managed public records requests, maintaining compliance with local and state regulations.
- Coordinated election processes, overseeing candidate filings and voter registration activities.
- Developed and implemented administrative procedures to enhance office efficiency and service delivery.
- Led initiatives to digitize records, improving access to information for both staff and the public.
- Organized special events such as public hearings or town hall meetings, promoting civic engagement among residents.
- Supported the City Clerk in implementing election processes, promoting fair and efficient local elections.
- Responded to requests for information from public, other municipalities or state and federal legislative offices.
- Issued public notification of official activities or meetings.
- Recorded and edited minutes of meetings and distributed to appropriate officials or staff members.
Customer Service Representative
TelAlaska, Inc
Nome, AK
09.2001 - 08.2006
- Provided exceptional customer support through multiple channels, ensuring prompt resolution of inquiries.
- Managed customer accounts, maintaining accurate records and updating information as needed.
- Collaborated with team members to enhance service delivery processes and improve customer satisfaction.
- Trained new staff on company policies, customer interaction techniques, and troubleshooting procedures.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Fostered positive customer service culture within team which led to higher customer satisfaction rates.
- Trained new Customer Service Representatives on company policies, procedures, and best practices.
- Delivered prompt service to prioritize customer needs.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
Home School Instructor
Myself
North Pole, AK
08.1990 - 06.2001
- Designed individualized curricula tailored to diverse learning styles and educational needs.
- Implemented assessment strategies to evaluate student progress and adjust teaching methods accordingly.
- Facilitated engaging learning activities that promote critical thinking and creativity among students.
- Mentored parents on effective home schooling practices and resources for optimal student development.
- Integrated technology tools to enhance interactive learning experiences for students of varying ages.
- Collaborated with community organizations to provide enrichment opportunities for home-schooled students.
- Enhanced student comprehension by incorporating real-life examples and practical applications into lesson plans.
- Cultivated a love for lifelong learning by instilling curiosity, exploration, and critical thinking skills.
Education
Accounting And Computer Science
National College of SD
Rapid City, SDNo Degree - Liberal Arts And Sciences
Queens College
Flushing, NYSkills
- Case processing
- Strong organization
- Data entry
- Schedule management
- Payment collection
- Customer service
- Attention to detail
- Multitasking
- Critical thinking
- Decision-making
- Filing systems
- Work prioritization
- Document preparation
- Confidentiality
Timeline
Deputy Clerk of the Court -Case Manager
State of Alaska Court System
10.2011 - 11.2020
Deputy City Clerk
City of Nome
08.2006 - 10.2011
Customer Service Representative
TelAlaska, Inc
09.2001 - 08.2006
Home School Instructor
Myself
08.1990 - 06.2001
Accounting And Computer Science
National College of SD
No Degree - Liberal Arts And Sciences
Queens College