Camille Villado
11531 Pioneer Blvd.,CA
Summary
Dynamic and dedicated professional with extensive experience in customer service at McDonald’s. Proven ability to enhance customer satisfaction through effective problem-solving and teamwork. Skilled in cash handling and food safety, consistently maintaining high standards while fostering a welcoming environment. Committed to delivering exceptional service and creating positive experiences for all customers.
Overview
31
31
years of professional experience
Work History
Cashier Assistant
McDonald’s
Norwalk, CA
06.2021 - Current
- Assisted customers with transactions, ensuring accuracy and efficiency at point of sale.
- Maintained clean and organized work area, contributing to a positive customer experience.
- Operated cash register and processed payments using electronic payment systems.
- Collaborated with team members to manage high-volume service periods effectively.
- Resolved customer inquiries and complaints promptly, enhancing satisfaction levels.
- Adhered to safety and health regulations, promoting a safe dining environment for customers.
- Met customer needs through polite, friendly and attentive service.
- Helped customers complete purchases, locate items, and join reward programs.
- Cleaned, swept, mopped, and disinfected shop area to maintain customer safety and health.
- Bagged items securely to minimize breakages and reduce losses.
Food Service Worker
Downey Unified School District
Downey, CA
06.2007 - Current
- Prepared and served nutritious meals to students, ensuring compliance with dietary guidelines.
- Maintained cleanliness and organization of kitchen and dining areas, following health and safety regulations.
- Assisted in inventory management, tracking food supplies and minimizing waste through effective storage practices.
Customer Service Cashier
Target
Santa Fe Springs, CA
06.2005 - 2020
- Processed customer transactions efficiently, ensuring accuracy in cash handling and register operations.
- Assisted customers with inquiries, enhancing overall shopping experience through effective communication.
- Maintained cleanliness and organization of checkout area, contributing to a welcoming environment for shoppers.
- Collaborated with team members to streamline checkout processes, reducing wait times during peak hours.
- Advised customers on promotions and loyalty programs, fostering increased participation in store initiatives.
Daycare
Self Employed
Norwalk, CA
06.1995 - 08.2010
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Candy Maker
Disneyland Resort
Anaheim
07.2000 - 2006
- Operated candy-making machinery to produce high-quality confections efficiently.
- Monitored production processes for safety and adherence to food quality standards.
- Trained new team members on candy preparation techniques and equipment usage.
- Collaborated with team to develop seasonal candy recipes, enhancing guest experiences.
- Assisted in maintaining cleanliness and organization of the workspace for optimal workflow.
- Engaged with guests during special events, providing insights into candy-making processes and products.
- Provided training for new hires on candy making techniques, ensuring consistency in product quality across the team.
- Enhanced candy production quality by implementing strict quality control measures and monitoring procedures.
- Operated food production equipment safely and responsibly for quality output.
- Complied with food storage and handling procedures for safe, hygienic operations.
- Assembled and packaged food items securely to meet company standards.
- Packaged food items for shipment and organized orders for delivery.
- Discarded expired food items and disposed of waste for hygienic food preparation environments.
- Created batches of food products with specified flavor, texture, clarity, bouquet and color profiles by following production recipes and procedures.
Education
High School Diploma -
Santa Fe High
Santa Fe Springs, CA06.1994
Skills
Customer service
Problem-solving
Teamwork and collaboration
Patience and empathy
Timeline
Cashier Assistant
McDonald’s
06.2021 - Current
Food Service Worker
Downey Unified School District
06.2007 - Current
Customer Service Cashier
Target
06.2005 - 2020
Candy Maker
Disneyland Resort
07.2000 - 2006
Daycare
Self Employed
06.1995 - 08.2010
High School Diploma -
Santa Fe High