Camisha Crisp
Merrillville,IN
Summary
Dynamic and compassionate Registered Nurse with extensive experience at Oak Street Health, excelling in clinical assessment and patient advocacy. Proven track record in enhancing patient satisfaction through effective communication and meticulous documentation. Skilled in medication administration and committed to evidence-based protocols, ensuring optimal care outcomes for diverse patient populations.
Overview
12
12
years of professional experience
Work History
Telephone Triage Nurse
Oak Street Health
Hammond, IN
08.2020 - Current
- Counseled patients via telephone according to established guidelines and protocols, advising on provider-established plans of care.
- Relayed triage information and facilitated communication between provider and patient concerning patient disposition.
- Obtained case history and gathered triage information to determine appropriate avenue for care.
- Enhanced patient satisfaction by providing timely and accurate telephone triage services.
- Scheduled appointments for patients not requiring emergency services but needing examination from provider and consulting directly with provider.
- Performed additional clinic and non-triage nurse duties such as instructing patients in general and specific medical care and health issues and administering or dispensing medication and injections.
- Monitored compliance and evaluated effectiveness of home treatment instructions.
- Maintained clear communication with healthcare providers, ensuring proper documentation of telephone encounters for continuity of care.
- Triaged patients by reviewing symptoms and advising on best treatment plan to facilitate patient care while minimizing impact on healthcare system.
- Documented patient care with electronic medical record and distributed relevant information to other medical providers to update diagnostic and treatment plans.
- Refilled patient prescriptions in compliance with State and federal laws and regulations to meet patient treatment plan recommendations.
- Educated patients and family members about targeted therapies, medications, and diet to enhance likelihood of positive treatment outcomes.
Geriatric Nurse
Symphony Of Dyer
Dyer, IN
06.2016 - 05.2020
- Maintained accurate documentation of patient conditions, treatments, and responses in electronic medical records to support continuity of care.
- Fostered positive working relationships with colleagues through open communication channels that facilitated problem-solving discussions aimed at improving overall quality care delivery systems within acute floor settings.
- Streamlined communication between interdisciplinary teams to optimize patient outcomes and promote a collaborative environment.
- Participated in ongoing professional development opportunities to enhance clinical skills, stay current with industry trends, and maintain licensure requirements.
- Facilitated timely discharge planning with social workers, case managers, and physicians to ensure a smooth transition for patients.
- Reinforced infection control practices by adhering to strict hand hygiene protocols and utilizing appropriate personal protective equipment.
- Advocated for older adult patients, ensuring they received appropriate resources and services to maintain their wellbeing.
- Enhanced patient safety by conducting regular assessments and promptly addressing any signs of decline or potential complications.
- Assisted patients with dressing, eating and bathing and encouraged patients to perform basic needs independently to promote self-esteem.
- Maintained a high standard of infection control practices, reducing the risk of healthcare-associated infections among vulnerable geriatric patients.
- Promoted family involvement in the care process, providing education on geriatric conditions and assisting with caregiver support resources.
- Supported patients experiencing cognitive decline by implementing individualized interventions based on their unique needs and preferences.
- Anticipated needs of aging adults and worked closely with multidisciplinary team to provide individualized care to elderly patients.
- Reduced hospital readmissions for geriatric patients through diligent monitoring, timely interventions, and comprehensive discharge planning.
Long-Term Care Registered Nurse
Wittenberg Lutheran Village
Crown Point, IN
05.2014 - 07.2016
- Implemented infection control measures to minimize the risk of healthcare-associated infections in the long-term care setting.
- Provided skilled nursing assessments and interventions for complex medical conditions, enhancing patient outcomes.
- Developed trusting relationships with patients and families by exhibiting empathy, active listening skills, and professionalism in all interactions.
- Maintained accurate electronic health records, contributing to improved quality of care and regulatory compliance.
- Enhanced patient satisfaction by providing compassionate and individualized care to long-term residents.
- Collaborated with interdisciplinary teams to develop comprehensive care plans tailored to each resident''s needs.
- Reduced medication errors through meticulous documentation, verification, and administration of medications.
- Delegated tasks appropriately to nursing assistants, ensuring efficient delivery of care services while maintaining quality standards.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
Education
Associate Degree In Nursing - Nursing
Ivy Tech Community College of Indiana
Gary, IN06.2014
Skills
- Documentation accuracy
- Clinical assessment
- Symptom assessment
- Patient instruction
- Patient advocacy
- Cross-cultural sensitivity
- Evidence-based protocols
- Needs assessment
- Problem-solving
- Medication and IV administration
- Time management
Timeline
Telephone Triage Nurse
Oak Street Health
08.2020 - Current
Geriatric Nurse
Symphony Of Dyer
06.2016 - 05.2020
Long-Term Care Registered Nurse
Wittenberg Lutheran Village
05.2014 - 07.2016
Associate Degree In Nursing - Nursing
Ivy Tech Community College of Indiana