Open To Work
Hi, I’m
Cammie Flores
St Louis,MO
Work Preference
Summary
Customer service representative with strong experience in fostering client relationships and enhancing customer satisfaction. Proven ability to collaborate effectively within teams and drive business growth. Committed to contributing to company success through relationship-building and partnership cultivation.
Overview
24
years of professional experience
2
years of post-secondary education
Work History
Cricket WirelessJefferson City, Missouri
Store Manager
08.2016 - 04.2026
Job overview
- Supervised daily store operations, enhancing customer service quality.
- Trained and developed staff on products and sales techniques, improving team knowledge and sales effectiveness.
- Managed inventory levels and conducted regular stock assessments.
- Coordinated team schedules, maximizing workforce productivity and ensuring adequate coverage.
- Maintained compliance with company policies and procedures.
- Managed daily banking activities such as deposits and withdrawals.
Furniture Brands International (Call Center)St Louis, MT
Customer Service Representative
01.2011 - 08.2016
Job overview
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Educated customers on care and maintenance of furniture, enhancing their product experience.
- Documented customer interactions to maintain accurate service records.
- Trained new staff on call center procedures and customer service best practices, improving team readiness.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Managed administrative tasks including filing, updating databases, and generating reports to support efficient operations.
Zoltek CorporationBridgeton, Missouri
Corporate Receptionist
03.2002 - 01.2011
Job overview
- Managed multi-line phone system and routed calls efficiently.
- Greeted visitors and directed them to appropriate personnel.
- Maintained organized reception area, promoting a welcoming and professional environment.
- Coordinated client appointments and managed meeting room logistics to ensure smooth operations.
- Provided administrative support to various departments, facilitating efficient workflow.
- Assisted with incoming and outgoing mail distribution processes.
Education
St. Charles Community College Cottleville , MO
Associate of Applied Science from Business Management
09.2010 - 06.2012
Skills
- Visual merchandising
- Staff training
- Cash handling
- Compliance management
- Inventory management
- Sales forecasting
- Team building
- Problem solving
- Administrative organization
- Leadership development
- Friendly and positive
- Team scheduling
Timeline
Store Manager
Cricket Wireless
08.2016 - 04.2026
Customer Service Representative
Furniture Brands International (Call Center)
01.2011 - 08.2016
St. Charles Community College
Associate of Applied Science from Business Management
09.2010 - 06.2012
Corporate Receptionist
Zoltek Corporation
03.2002 - 01.2011