Summary
Overview
Work History
Education
Skills
Timeline
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Camrie Billingsley

The Colony

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

6
6
years of professional experience

Work History

Claims Associate

State Farm
03.2022 - Current
  • Answered inbound calls and made outbound calls to gather loss information.
  • Proactively investigated claims, applied coverages, and initiated repairs for low-complexity claims.
  • Addressed customer inquiries, provided appropriate solutions and alternatives, and followed up to ensure the resolution of claim issues.
  • Maintained a general understanding of claim resolution procedures and timeframes.
  • Build sustainable relationships and trust with customers through open and interactive communication.
  • Provided training/mentoring to new to role associates and performed other miscellaneous duties as assigned.

Warehouse Associate

AMAZON FULFILLMENT CENTER
10.2021 - 03.2022
  • Use scanners and other tracking software for maximized efficiency
  • Direct movement of inventory to and from proper storage area
  • Maintain accurate inventory records and properly dispose of damaged materials
  • Train new hires to ensure following of policies and procedures

Dispatcher Manager

KLGST Logistics
03.2021 - 10.2021
  • Troubleshoot and fix office equipment, including copy machine and phone
  • Train new hires, ensuring compliance with all regulations and standards
  • Organize all operations, focusing on quality and consistency
  • Record balances and transactions with accuracy and attention to detail

Customer Service Associate

Alaska Airlines
12.2017 - 03.2021
  • Critical thinker and problem solver
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • Trained new hires on products and services, best practices and protocols to reduce process gaps.
  • Able to work alone and being a team player

Education

01.2023

Associate of Arts - Business Management

Eastern Gateway Community College
Steubenville, Ohio
01.2021

Governor John Rogers High school
puyallup, Washington
06.2013

Skills

  • Strong written and communication skills
  • Decision making
  • Customer obsessed
  • Adapt quickly to change
  • Problem-solving abilities
  • Time management skills

Timeline

Claims Associate

State Farm
03.2022 - Current

Warehouse Associate

AMAZON FULFILLMENT CENTER
10.2021 - 03.2022

Dispatcher Manager

KLGST Logistics
03.2021 - 10.2021

Customer Service Associate

Alaska Airlines
12.2017 - 03.2021

Associate of Arts - Business Management

Eastern Gateway Community College

Governor John Rogers High school

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Camrie Billingsley