Dynamic professional with a proven track record at Medevac, enhancing patient care and transport efficiency. Skilled in patient transportation and customer service excellence, adept at multitasking and maintaining safety awareness in high-stress situations. Demonstrated ability to improve delivery processes and support team success, contributing to positive outcomes and exceptional service standards.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Mail Carrier
United States Postal Service, USPS
Loxley, AL
03.2024 - 12.2024
Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
Improved mail delivery efficiency by accurately sorting and organizing mail for efficient distribution.
Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services.
Kept an organized vehicle workspace, ensuring quick access to necessary tools and materials for successful deliveries.
Handled mail and packages with care to prevent damage during delivery.
Maintained a high level of safety by adhering to traffic laws, utilizing defensive driving techniques, and navigating various weather conditions.
Ambulance Driver
Medevac
Mobile, AL
11.2023 - 04.2024
Improved patient care by coordinating with emergency medical technicians and following established protocols during ambulance transport.
Ensured timely arrivals at hospitals by maintaining open communication with dispatchers and adhering to strict transport schedules.
Maintained professional demeanor during high-stress situations, effectively managing emotions while providing quality care to patients in need.
Adhered to all relevant state and federal regulations governing the safe operation of an ambulance vehicle for both non-emergency and emergency transports.
Contributed to team efficiency by assisting in the cleaning, restocking, and organization of ambulance equipment after each call.
Assisted emergency medical technicians with basic life support procedures when necessary, contributing to positive patient outcomes.
Transported patients to assigned medical facilities, enabling secure delivery to appropriate departments.
Maintained flexible availability to accommodate on-call hours.
Cashier
Piggly Wiggly Grocery Store
Spanish Fort, AL
08.2021 - 11.2023
Greeted customers entering store and responded promptly to customer needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Helped customers complete purchases, locate items, and join reward programs.
Stocked, tagged and displayed merchandise as required.
Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Education
General Studies
Southern New Hampshire University
Hooksett, NH
Emergency Medical Technician
Fortis College
Mobile, AL
12-2023
Skills
Safety awareness
Patient care
Parcel delivery
Work ethic and integrity
Customer service excellence
Basic life support
Vital signs monitoring
Inventory control
Multitasking
Patient transportation
Certification
First Aid/CPR/AED Certification - American Red Cross.