Camron Jackson
Memphis,TN
Summary
Dynamic and results-driven professional with over 5+ years of extensive experience in fast-paced hospitality environments, including a notable tenure at Starbucks. Excelled in POS system operation and inventory management, enhancing customer satisfaction through exceptional service and problem-solving skills. Proven track record of improving sales and fostering team collaboration, demonstrating a blend of excellent math skills and a friendly, outgoing demeanor.
Overview
4
4
years of professional experience
Work History
Server
Dos Hermanos
Memphis, TN
07.2023 - 07.2024
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Barista
Starbucks
Oxford, MS
08.2022 - 05.2023
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Controlled line and crowd with quick, efficient service.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Maintained regular and consistent attendance and punctuality.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Used POS system to accurately enter orders and process payments.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
Barista
Starbucks
Olive Branch, MS
01.2022 - 06.2022
- Recommended products based on solid understanding of individual customer needs and preferences.
- Controlled line and crowd with quick, efficient service.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Maintained regular and consistent attendance and punctuality.
- Helped management keep adequate supply on hand by notifying of shortages.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
Barista
Starbucks
Olive Branch, MS
10.2021 - 01.2022
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Used POS system to accurately enter orders and process payments.
Crew Member
Cookout
Olive Branch, MS
05.2020 - 07.2021
- Operated cash register to ring up final bill and process various forms of payment.
- Became familiar with products to answer questions and make suggestions.
- Trained new team members on procedures, customer service, and
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Collaborated with team members to complete orders.
- Escalated problems or complaints to relevant supervisor or manager for resolution.
- Worked well with teammates and accepted coaching from management team.
Education
Associates -
Northwest Community College
Senatobia, MSDiploma -
Center Hill High School
Olive Branch, MS05.2022
Skills
- Cash Handling
- Opening and closing duties
- Inventory Management
- Cash Register Operation
- Excellent math skills
- POS System Operation
- Team Player
- Professional Demeanor
- Adaptive and creative
- Product Upselling
- Product displays
- Active listener
- Hospitality service expertise
- Friendly and outgoing
Timeline
Server
Dos Hermanos
07.2023 - 07.2024
Barista
Starbucks
08.2022 - 05.2023
Barista
Starbucks
01.2022 - 06.2022
Barista
Starbucks
10.2021 - 01.2022
Crew Member
Cookout
05.2020 - 07.2021
Associates -
Northwest Community College
Diploma -
Center Hill High School