Camry Peavy

• Enhanced patient satisfaction by efficiently addressing and resolving healthcare-related inquiries.
• Delivered exceptional support during high call volume periods by maintaining composure and professionalism under pressure.
• Maintained accurate records of customer interactions, ensuring proper documentation within the company''s database.
• Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.

• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Offered advice and assistance to customers, paying attention to special needs or wants.
• Updated account information to maintain customer records.

• Answered customer telephone calls promptly to avoid on-hold wait times.