Summary
Overview
Work History
Education
Skills
Timeline
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Camryn Cooper

Philadelphia,PA

Summary

Adept at driving sales and enhancing customer experiences, I leveraged upselling and customer service skills at Lidl and other leading retailers. Specializing in retail loss prevention and merchandising, I boosted departmental performance through innovative strategies, significantly minimizing shrinkage and maximizing satisfaction. My approach combines keen analytical abilities with a genuine commitment to client engagement.

Overview

5
5
years of professional experience

Work History

Sales Associate

Lidl
Middletown, DE
08.2024 - Current
  • Assisted customers with locating items and providing recommendations based on preferences.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Ensured that all displays were properly merchandised with correct signage, pricing information, promotional materials.
  • Operated cash registers, handling cash, credit, and debit transactions accurately.

Apparel Supervisor

JD
Philadelphia, PA
07.2020 - 01.2024
  • Implemented loss prevention measures to minimize shrinkage in the department.
  • Conducted regular performance reviews for associates and provided guidance on how to improve their skillset.
  • Resolved customer issues in a timely manner while following company policies and procedures.
  • Directed and supervised staff performance.
  • Checked store displays to maintain correct amount of merchandise.
  • Delegated work to staff, setting priorities and goals.
  • Supervised day-to-day operations of the apparel section including staffing levels.

Sales Advisor

Nordsrom
09.2022 - 02.2023
  • Replenished and arranged items to maintain appearance.
  • Followed up with customers post-sale for feedback on product satisfaction.
  • Maximized sales by keeping areas tidy, fully stocked and correctly priced.
  • Greeted and assisted customers to foster positive experiences.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.

Education

DA License - Expanded Functions Dental Assisting

All-State Career Institute
Essington, PA

Skills

  • Upselling
  • Retail loss prevention
  • Promotional support
  • Sales forecasting
  • Conflict resolution
  • Customer service
  • Policy and procedure adherence
  • Merchandising

Timeline

Sales Associate

Lidl
08.2024 - Current

Sales Advisor

Nordsrom
09.2022 - 02.2023

Apparel Supervisor

JD
07.2020 - 01.2024

DA License - Expanded Functions Dental Assisting

All-State Career Institute

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Camryn Cooper