Resourceful Coordinator with background providing office management, customer and administrative support. Polished in scheduling meetings, maintaining calendars, answering phones and updating databases. Proficient in various software and report generation.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Operations Coordinator
University of Mississippi
Oxford, MS
01.2024 - Current
Assisted with the organization and execution of operational processes.
Monitored inventory levels to ensure adequate stock availability.
Coordinated daily operations activities and assigned tasks to staff members.
Maintained accurate records of all operational activities.
Resolved customer service issues in a timely manner.
Managed communications between departments to ensure efficient operations.
Coordinated and managed project tasks to ensure project delivery within established budgets and timelines.
Office Manager
Mississippi Department Of Rehabilitation Services
Oxford, MS
05.2023 - 12.2023
Monitored and coordinated travel arrangements, facilitating meetings and events
Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
Supervised day-to-day operations to meet performance, quality and service expectations
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies
Submitted employee payroll documentation weekly to avoid errors and kept employees paid accurately and on time.
Administrative Assistant
Mississippi State University
Starkville, MS
08.2022 - 05.2023
Used Microsoft Office Suite to create and revise documents and presentations.
Managed calendar of events and schedules, coordinating appointments for staff members.
Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
Assistant Manager
United Entertainment Corporation
Starkville, MS
01.2022 - 05.2023
Coordinated employee schedules according to staff availability and
processed time-off requests.
Resolved customer complaints and handled refunds and returns to promote satisfaction.
Tracked store inventories and replenished products according to demand.
Supervised day-to-day operations to meet performance, quality and service expectations.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Submitted employee payroll documentation weekly to avoid errors and kept employees paid accurately and on time.
Vaccinator's Assistant
Delta State University
Cleveland, MS
08.2020 - 07.2021
Scheduled patients for vaccination date
Ensured labels with lot number matches vaccine.
Greeted patients, verified insurance coverage and collected copayments.
Prepared patient charts for upcoming appointments, including collecting patient history forms and other relevant documents.
Front Desk Medical Receptionist
Delta Health Center
Cleveland, MS
12.2018 - 11.2019
Used Microsoft Office Suite to create and revise documents and presentations
Managed calendar of events and schedules, coordinating appointments for staff members
Coordinated patient scheduling, check-in, check-out and payments for billing
Adhered to strict HIPAA guidelines to protect patient privacy
Checked patient insurance, demographic, and health history to keep information current
Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
Education
BBA - Business Management
Mississippi State University
Starkville, MS
05.2023
Associate of Arts - Business Administration And Management
Coahoma Community College
05.2021
Associate of Science - Social Sciences
Coahoma Community College
12.2020
Skills
Office Management
Advanced MS Office Suite Knowledge
Data Entry Documentation
Excel Spreadsheets
Administrative Procedures
Account Balancing
Customer Service
Certification
Society of Human Resources Management 2021-2023
CPR American Heart Association 2023
Diversity Dawgs 2021-2023
Awarded Presidential Scholar 2019-2021
Awarded Highest Average in Social Science Program 2020
Microsoft Office Specialist 2018
Timeline
Operations Coordinator
University of Mississippi
01.2024 - Current
Office Manager
Mississippi Department Of Rehabilitation Services
05.2023 - 12.2023
Administrative Assistant
Mississippi State University
08.2022 - 05.2023
Assistant Manager
United Entertainment Corporation
01.2022 - 05.2023
Vaccinator's Assistant
Delta State University
08.2020 - 07.2021
Front Desk Medical Receptionist
Delta Health Center
12.2018 - 11.2019
BBA - Business Management
Mississippi State University
Associate of Arts - Business Administration And Management
Student Assistant – Ole Miss Women’s Basketball Te at University of MississippiStudent Assistant – Ole Miss Women’s Basketball Te at University of Mississippi