Megan Wolfe
Elizabethton
Summary
Results-driven professional with extensive experience in office management and administrative support. Demonstrated ability to implement effective filing systems and coordinate schedules, leading to a 25% improvement in office organization. Strong communication and problem-solving skills enable prompt responses to inquiries, fostering positive relationships with staff and parents. Passionate about creating a supportive office environment that enhances productivity and collaboration.
Overview
20
20
years of professional experience
Work History
Operations Coordinator
Sturgill Endodontics
Johnson City, TN
09.2025 - Current
- Managed scheduling for clinical staff, optimizing appointment availability and reducing wait times.
- Trained new staff on office procedures, fostering a collaborative work environment and consistent service delivery.
- Boosted productivity by establishing effective communication channels between departments.
- Coordinated daily operations to ensure efficient patient flow and optimal resource utilization.
- Oversaw inventory management system, ensuring timely ordering of supplies and minimizing waste.
- Facilitated communication between departments to streamline workflows and resolve operational challenges swiftly.
- Analyzed patient feedback data to identify trends, driving initiatives for continuous improvement in patient care.
- Daily balancing of funds along with day to day ownership of office operations.
Secretary
Elizabethton City Schools
Elizabethton
08.2019 - 09.2025
- Managed front office operations, ensuring efficient communication between staff, students, and parents.
- Maintained accurate student records and verified enrollment documentation to support administrative processes.
- Coordinated scheduling for staff meetings, parent-teacher conferences, and school events, enhancing community engagement.
- Utilized student management software to track attendance and report daily statistics to the administration.
- Assisted in the preparation of school reports and documentation, ensuring compliance with educational regulations.
- Assisted in budgeting and inventory management for office supplies, reducing costs by optimizing procurement processes.
- Provided clerical support for various administrative tasks, enhancing overall office efficiency.
CNA
Private Duty
Johnson City
08.2011 - 08.2019
- Provided compassionate care to patients, assisting with daily living activities and ensuring their comfort and safety.
- Monitored vital signs and reported changes in patient conditions to nursing staff, contributing to high-quality patient care.
- Documented patient information accurately in electronic health records, maintaining up-to-date and compliant patient data.
Management
Fatz
Elizabethton
01.2006 - 07.2011
- Established clear communication channels to enhance collaboration among team members.
- Evaluated employee performance and provided constructive feedback to promote professional growth.
- Oversaw daily operations of bar, ensuring compliance with health and safety regulations.
- Trained and supervised staff, fostering a collaborative environment that improved service efficiency by 20%.
- Utilized POS software to analyze sales trends, guiding strategic decisions in menu pricing and offerings.
Education
Associate's Degree - Business Administration
Northeast State Community College
Blountville, United States01.2011
Certified Nursing Assistant - Nursing
Tennessee Technology
Elizabethton, United States01.2010
Skills
- Daily balancing of funds
- Office Management
- Day to day ownership of office operations
- Accounts receivable
- Professionalism
- Leadership
- Documentation
- Team Collaboration
- Problem Solving
- Adaptability
- Office Equipment Maintenance
- Data Entry
- Compliance Knowledge
- Multi-tasking
- Attention to Detail
- Filing Systems
- Administrative Support
- Scheduling
- Software Proficiency
- Customer Service
- Record Keeping
- Time Management
- Organization
- Communication
Timeline
Operations Coordinator
Sturgill Endodontics
09.2025 - Current
Secretary
Elizabethton City Schools
08.2019 - 09.2025
CNA
Private Duty
08.2011 - 08.2019
Management
Fatz
01.2006 - 07.2011
Associate's Degree - Business Administration
Northeast State Community College
Certified Nursing Assistant - Nursing
Tennessee Technology