Camryn Howard
Cleveland,OH
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Beauty Advisor
Sephora
07.2023 - Current
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Processed payments, entering sales in register for prompt customer service.
Call Center Representative
CVS Health
08.2021 - 09.2022
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
- Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
- Established trust with clients by accurately addressing their concerns and offering appropriate resolutions based on their needs.
Senior Phlebotomist
CSL Plasma
09.2018 - 06.2020
- Managed venipuncture procedures for approximately 50 donors daily, prioritizing safety and donor comfort, and addressing reactions swiftly
- Ensured operational efficiency by preparing, sanitizing, and disassembling equipment, while meticulously documenting donation details
- Collected blood samples for laboratory analysis, focusing on precision and sample integrity
- Processed both inpatient and outpatient orders with a focus on efficiency and detail
- Achieved a low error rate in task performance, enhancing the reliability of laboratory outcomes
Education
Phlebotomy
New Bridge
Cleveland, OH08.2024
High School Diploma -
John Hay Architecture And Design
Cleveland, OH05.2018
Skills
- Customer Service
- Organization and Multitasking
- Team Collaboration
- Customer Engagement
- Leadership Qualities
- Venipuncture
- Data Entry
- Teamwork and Collaboration
- Problem-Solving
- Time Management
Certification
BLS- certified, American Heart Association issued July 8th, 2024, expires June 2026
Timeline
Beauty Advisor
Sephora
07.2023 - Current
Call Center Representative
CVS Health
08.2021 - 09.2022
Senior Phlebotomist
CSL Plasma
09.2018 - 06.2020
Phlebotomy
New Bridge
High School Diploma -
John Hay Architecture And Design
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