I have experience working in diverse environments, each of which have equipped me with transferable skills that I can apply to future roles. I am a strong multitasker, perform well under pressure, and am an eager learner who is always seeking opportunities to grow and improve.
Overview
7
7
years of professional experience
Work History
Medical Office Assistant
MUSC Health Urology
Lancaster, SC
01.2026 - Current
Assisted in patient scheduling and appointment management to optimize clinic workflow.
Coordinated patient intake procedures, ensuring accurate data entry into electronic health records.
Communicated effectively with patients regarding their care plans and follow-up appointments.
Managed insurance verification processes to streamline billing operations for patients.
Trained new staff on office procedures and software systems for efficient onboarding experience.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Coordinated patient scheduling, check-in, check-out and payments for billing.
Assisted physicians in providing high-quality care, completing insurance forms and handling referrals promptly.
Maintained strict compliance with HIPAA regulations, ensuring the confidentiality of sensitive patient information.
Obtained pre-authorization from insurance companies ahead of medical services.
Received, recorded and filed medical payments by check, cash, and credit card.
Business Manager
Peaceful Paws Mortuary and Crematory
Lugoff, SC
08.2023 - 01.2026
Managed daily operations to ensure smooth workflow and high-quality service delivery.
Coordinated with staff for scheduling and resource allocation to meet client needs effectively.
Developed and implemented process improvements to enhance operational efficiency and customer satisfaction.
Oversaw inventory management, ensuring accurate stock levels and timely procurement of supplies.
Maintained compliance with regulatory requirements and industry standards for funeral services.
Apprentice
Powers Funeral Home
Lugoff, SC
08.2023 - 01.2026
Assisted in preparing deceased individuals for viewings and funerals, ensuring respectful presentation.
Supported funeral directors in coordinating services, enhancing operational efficiency during ceremonies.
Maintained cleanliness and organization of facilities, promoting a welcoming environment for families.
Learned to operate funeral home equipment, adhering to safety protocols and procedures.
Organized and filed documents related to funeral services, ensuring compliance with legal requirements.
Gained knowledge of industry regulations and best practices through hands-on training and observation.
Worked under guidance of experienced professionals to learn trade best practices and techniques.
Geological Technician
Oceana Haile Gold Mine
Kershaw, SC
05.2020 - 08.2023
Conducted geological surveys to assess mineral deposits and site conditions.
Assisted in sample collection and preparation for laboratory analysis.
Maintained accurate records of geological data and findings.
Collaborated with geologists to interpret data and develop reports.
Ensured adherence to safety protocols during fieldwork activities.
Trained new technicians on laboratory procedures and equipment usage.
Sales Associate
Walgreens
Kershaw, SC
08.2019 - 05.2020
Assisted customers with product selection and inquiries to enhance shopping experience.
Maintained cleanliness and organization of sales floor to ensure a welcoming environment.
Processed transactions efficiently using point-of-sale systems, ensuring accuracy in cash handling.
Collaborated with team members to restock shelves and manage inventory levels effectively.
Resolved customer complaints promptly, contributing to improved satisfaction and loyalty.
Trained new associates on store policies, procedures, and customer service standards.
Monitored stock levels and communicated needs to management for timely replenishment efforts.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.